ch. 1. Introduction -- ch. 2. Data warehousing and business intelligence : an open source solution -- ch. 3. Open source DW & BI : successful players and products -- ch. 4. Analysis, evaluation and selection -- ch. 5. Design and architecture : technologies and methodologies by dissection -- ch. 6. Operational BI and open source -- ch. 7. Development and deployment -- ch. 8. Best practices for data management -- ch. 9. Best practices for application management -- ch. 10. Best practices beyond reporting : driving business value -- ch. 11. EDW/BI development frameworks -- ch. 12. Best practices for optimization -- ch. 13. Open standards for open source : an EDW/BI outlook.