chapter 1 Introduction -- chapter 2 The Pharmaceutical Development Process -- chapter 3 The Medical Device Development Process -- chapter 4 Functions and Types of CROs (referencing function listings in appendices) -- chapter 5 Selection of CROs -- chapter 6 Contracting, Pricing, and Cost of Works Performed by CROs -- chapter 7 Monitoring Ongoing Studies and Work -- chapter 8 Common Problems and their Solutions.