chapter 1 Making the Business Case for the Network -- chapter 2 Wide Area Network Design and Planning -- chapter 3 Local Area Network Design and Planning Techniques -- chapter 4 Intranets and Extranets -- chapter 5 Client/Server and Distributed Networking -- chapter 6 Outsourcing -- chapter 7 Automated Design and Network Management Tools -- chapter 8 Technical Considerations in Network Design and Planning -- chapter 9 Business Continuity and Disaster Recovery Planning and Design.