Introduction : why plan for disasters? -- EOC management and operations -- Continuity of operations planning -- Strategizing emergency management programs -- The hazards among us -- The role of the public health official -- Developing public-private partnerships in the twenty-first century -- Assessing vulnerabilities -- The common-sense guide for the CEO -- Planning and exercise -- Planning for terrorism -- EOC management during terrorist incidents -- The active shooter incident -- Terrorist tradecraft I : the attack cycle -- Terrorist tradecraft II : case studies-past, present, and future -- Agroterrorism -- Pandemic preparedness -- Special events -- Mass care, sheltering, and human services -- Children and disasters -- Emergency management and the media -- Impact of social media on emergency management.