chapter 1 Core Activities and Values -- chapter Discovering Patterns in Joint Cognitive Systems at Work -- chapter 2 Adaptation in Joint Cognitive Systems at Work -- chapter 3 BEING BUMPABLE (by R. I. Cook) -- chapter 4 Discovery as Functional Synthesis -- chapter 5 Shaping the Conditions of Observation -- chapter 6 Functional Syntheses, Laws, and Design -- chapter Patterns in How Joint Cognitive Systems Work -- chapter 8 Anomaly Response -- chapter 9 Patterns in Multi-Threaded Work -- chapter 10 Automation Surprises -- chapter 11 On People and Computers in JCSs at Work -- chapter 12 Laws that Govern JCSs at Work.