Assessing vulnerabilities, by Michael Fagel - Developing a planning team, by Michael Fagel - Responder health and safety, by Michael Steinle - Disaster preparedness and the law, by Thomas Schneid - Stress management and responders, by K.R. Juzwin - Developing an emergency operations plan (EOP), by Michael Fagel - Developing an exercise program, by Michael Fagel - Three types of exercises, by Michael Fagel - EOC management and operations, by Lucien Canton and Nicholas Straikos - ICS/EOC interface, by Michael Fagel - Continuity of operations planning, by Chad Bower - The role of business continuity management, by Robert Coullahan.