chapter 1 Introduction -- chapter 2 The Culture of Technology: Savants, Context, and Perspectives -- chapter 3 Public Sector Perspectives on Technology -- chapter 4 Technology Transfer: Innovations, Concerns, and Barriers -- chapter 5 Ethical Issues and Concerns -- chapter 6 Managing Change and Measuring Performance -- chapter 7 Technology’s Contribution to Quality -- chapter 8 National Security Issues* -- chapter 9 Negotiating Technology Issues -- chapter 10 Technology and the Professions.