ch. 1. Data management -- ch. 2. Leakage detection and management -- ch. 3. Analysis, design and rehabilitation of distribution networks -- ch. 4. Network optimisation -- ch. 5. Network operation -- ch. 6. Water quality management in distribution networks -- ch. 7. Effectiveness of water conservation options -- ch. 8. Water economics -- ch. 9. Water consumption trends and demand forecasts -- ch. 10. Demand management : country experiences.