Front Matter -- Introduction to Supply Chain Management. If Supply Chain Is the Answer, Then What's the Question? -- Anatomy of a Supply Chain -- Supply Chain Metrics -- Traditional Core Processes of Supply Chain Management. Planning and Forecasting -- Procurement -- Manufacturing -- Transportation -- Distribution and Warehousing -- Globalization -- Customer Service -- Supply Chain Strategies. 3PLs -- Risk Management -- Supply Chain Technology -- Corporate Social Responsibility -- The Financial Supply Chain -- The Supply Chain Profession -- About the Author -- Index