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Dil: English

Yazar

Gallo, Carmine.

(3)

Wiley InterScience (Online service)

(3)

Conway, A. (Anthony)

(2)

(2)

Gschwandtner, Gerhard.

(2)

IGI Global, publisher.

(2)

James, Janice (Janice Sue)

(2)

(2)

Richardson, Linda, 1944-

(2)

(2)

SpringerLink (Online service)

(2)

(2)

Ahoy, Christopher K.

(1)

(1)

Allen, Cyrus, author.

(1)

Allen, Mark, 1953-

(1)

An, Bo. editor.

(1)

Anderson, Kristin, 1962-

(1)

Anderson, Matt.

(1)

(1)

Azevedo, Abaet�e de.

(1)

Baron, Steve (J. Steve)

(1)

(1)

Basha, S. Muzamil, 1986- editor.

(1)

(1)

Bennett, Anthony G.

(1)

Bergheim, Laura, 1962-

(1)

(1)

Berson, Alex. Master data management and customer data integration for a global enterprise.

(1)

Bink, Audrey J. M.

(1)

Bloom, Robert H.

(1)

Bowden, Mark, 1970-

(1)

Brandon, P. S. (Peter S.)

(1)

Braun, Theresa.

(1)

Breazeale, Michael, 1964-

(1)

Brennan, Charles D.

(1)

(1)

Bueno, Bolivar J.

(1)

Buttle, Francis.

(1)

Cao, Longbing. editor.

(1)

Capodagli, Bill, 1948-

(1)

Carroll, Brian J. (Brian James), 1970-

(1)

Cervo, Dalton, 1967-

(1)

Chan, Albert P. C.

(1)

Chan, Daniel W. M.

(1)

Chen, Kuohsiang. editor.

(1)

Chinyio, E. (Ezekiel)

(1)

Chorafas, Dimitris N.

(1)

Chorianopoulos, Antonios.

(1)

Coenen, Frans. editor.

(1)

(1)

Daneshmand, Mahmoud

(1)

Dasgupta, Sabyasachi, 1982- editor.

(1)

Dew, Robert, author.

(1)

Dubov, Lawrence.

(1)

(1)

Ehrlich, Evelyn, 1950-

(1)

(1)

Fanelli, Duke, 1954-

(1)

Ferreira, Sueli Mara Soares Pinto, ed.

(1)

Fetscherin, Marc.

(1)

(1)

Forrester, Duane.

(1)

Fournier, Susan.

(1)

Gayeski, Diane M. (Diane Mary), 1953-

(1)

(1)

George, Michael L.

(1)

Gilbreath, Bob.

(1)

Gledhill, Michelle.

(1)

Gorodetsky, Vladimir. editor.

(1)

Grover, Priya, 1974- editor.

(1)

Gupta, Sunil, 1958-

(1)

Halbesleben, Jonathon R. B.

(1)

Halligan, Brian.

(1)

Hayzlett, Jeffrey W.

(1)

Hildebrand, Volker.

(1)

(1)

Hodge, Richard.

(1)

IFLA Satellite Meeting (2004 : Säao Paulo, Brasil)

(1)

(1)

Jackson, Lynn, 1955-

(1)

Jaffe, Joseph, 1970-

(1)

Kale, Vivek, author.

(1)

(1)

(1)

Keiningham, Timothy L.

(1)

(1)

Knapp, Duane E.

(1)

Koyama, Shinichi. editor.

(1)

Krishnan, M. S. (Mayuram S.)

(1)

Kruger, Elizabeth Rush.

(1)

(1)

Kumar, V., 1957-

(1)

Lehmann, Donald R., ort. yaz.

(1)

Lemon, Katherine N. (Katherine Newell)

(1)

Lewis, Mike, 1975-

(1)

(1)

Lokman, Anitawati Mohd. editor.

(1)

(1)

(1)

Lucas, Robert W.

(1)

Lévy, Pierre. editor.

(1)

Macdivitt, Harry.

(1)

McKean, John, 1956-

(1)

(1)

(1)

Mychals, Brandy.

(1)

O'Donovan, Brendan.

(1)

Olomolaiye, Paul O.

(1)

Oodan, Antony P.

(1)

Pearson, Timothy R.

(1)

(1)

Perrewe, Pamela L.

(1)

Petersen, J. Andrew.

(1)

Pomeranz, Ricardo.

(1)

Prahalad, C. K.

(1)

Pritchard, Valerie.

(1)

Rajput, Dharmendra Singh, 1985- editor.

(1)

Ralph, Daniel, ed.

(1)

Reinartz, W.J. (Werner J.), joint author.

(1)

Rickenbacher, Colleen A.

(1)

(1)

(1)

Rosen, Christopher C.

(1)

Rust, Roland T.

(1)

Sanders, Dan J.

(1)

Savard, Rejean, 1950-, ed.

(1)

Savolaine, Catherine G.

(1)

Scannell, Edward E.

(1)

Schachter, Lou.

(1)

Schiffman, Stephan.

(1)

ScienceDirect (Online service)

(1)

Searby, Stephen, ed.

(1)

Seddon, John, 1952-

(1)

Shah, Dharmesh, 1967-

(1)

Sharp, Duane E.

(1)

Sheth, Jagdish N.

(1)

Sisodia, Rajendra.

(1)

(1)

Sobel, Andrew, 1955-

(1)

Soudagar, Reza.

(1)

Spinelli, Stephen.

(1)

(1)

Sugiyama, Kotaro.

(1)

Symeonidis, Andreas L. editor.

(1)

Talburt, John R.

(1)

Tanner, John F.

(1)

Thakur, Ramjeevan Singh, 1974- editor.

(1)

Timmons, Jeffry A.

(1)

Timmons, Jeffry A. Business plans that work.

(1)

Tiwana, Amrit, 1974-

(1)

Tsiptsis, Konstantinos.

(1)

(1)

Watson-Hemphill, Kimberly.

(1)

Weiss, Alan, 1946-

(1)

Whyte, Grafton, author.

(1)

Wilkinson, Mike, 1953-

(1)

(1)

Yamanaka, Toshimasa. editor.

(1)

Yeung, John F. Y.

(1)

(1)

Yu, Philip S. editor.

(1)

Zacharakis, Andrew.

(1)

Zeithaml, Valarie A.

(1)

Zeng, Yifeng. editor.

(1)

Zokaei, Keivan.

(1)

Tümünü genişlet

Yayın Yılı

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(38)

(18)

(9)

(4)

(4)

(4)

(3)

(3)

(3)

(3)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

Tümünü genişlet

Konu

Customer relations.

(65)

Customer relations -- Management.

(17)

Consumer satisfaction.

(16)

Customer services.

(11)

Relationship marketing.

(10)

Success in business.

(10)

(8)

Branding (Marketing)

(7)

Customer loyalty.

(6)

Internet marketing.

(6)

Creative ability in business.

(5)

(5)

(5)

Online social networks.

(5)

Strategic planning.

(5)

Business planning.

(4)

Business referrals.

(4)

Electronic books.

(4)

(4)

Sales management.

(4)

(3)

Business communication.

(3)

Business networks.

(3)

Consumer behavior.

(3)

Creative thinking.

(3)

Customer relations -- Case studies.

(3)

Customer relations -- Data processing.

(3)

Customer relations -- Management -- Data processing.

(3)

Customer relations -- Psychological aspects.

(3)

Entrepreneurship.

(3)

Interpersonal communication.

(3)

Knowledge management.

(3)

Management -- Social aspects.

(3)

Marketing -- Management.

(3)

(3)

Organizational change -- Management.

(3)

Social media -- Economic aspects.

(3)

Brand name products.

(2)

Business logistics.

(2)

Communication in management.

(2)

(2)

Corporate culture.

(2)

Corporations -- Growth.

(2)

Data integration (Computer science)

(2)

(2)

Data warehousing.

(2)

Decision making.

(2)

Electronic commerce.

(2)

(2)

Interpersonal relations.

(2)

Management information systems -- Case studies.

(2)

Management information systems.

(2)

New products -- Management -- Case studies.

(2)

Nonverbal communication.

(2)

Organizational effectiveness.

(2)

Performance -- Management.

(2)

Sales promotion.

(2)

Selling -- Psychological aspects.

(2)

Social responsibility of business.

(2)

Technological innovations.

(2)

User interfaces (Computer systems) -- Case studies.

(2)

Advertising -- Case studies.

(1)

Advertising agencies -- Japan -- Management.

(1)

Apple Computer, Inc.

(1)

(1)

Bilgi hizmetleri -- Pazarlama -- Kongreler.

(1)

(1)

Brand loyalty -- Case studies.

(1)

(1)

Branding (Marketing) -- Case studies.

(1)

Building -- Technological innovations.

(1)

Business -- Data processing -- Security measures.

(1)

Business -- Data processing.

(1)

Business enterprises -- Computer networks.

(1)

Business ethics -- Case studies.

(1)

Business ethics -- Handbooks, manuals, etc.

(1)

Business logistics -- Case studies.

(1)

Business meetings -- Handbooks, manuals, etc.

(1)

BİLGİ YÖNETİMİ.

(1)

Communication in marketing -- Case studies.

(1)

Communication in marketing.

(1)

Communication in organizations.

(1)

Compensation management -- Handbooks, manuals, etc.

(1)

(1)

Construction industry -- Customer services.

(1)

Construction industry.

(1)

Consumer behavior -- Case studies.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Consumer profiling.

(1)

Consumer satisfaction -- Psychological aspects.

(1)

Consumers -- Professional relationships.

(1)

Consumers -- Public opinion.

(1)

(1)

(1)

Cultural relations.

(1)

Customer relations -- Africa -- Management.

(1)

Customer relations -- Data processing -- Handbooks, manuals, etc.

(1)

Customer relations -- Management -- Computer programs.

(1)

Customer relations -- Management -- Congresses.

(1)

Customer relations -- Management -- Statistical models.

(1)

Customer relations--Management.

(1)

Customer relations-Management.

(1)

Customer services -- Africa.

(1)

Customer services -- Data processing.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Management.

(1)

Customer services -- Technological innovations.

(1)

Data protection.

(1)

Database marketing.

(1)

Decision making -- Moral and ethical aspects -- Case studies.

(1)

Delivery of goods -- Management -- Case studies.

(1)

(1)

Diffusion of innovations.

(1)

Direct marketing -- Case studies.

(1)

Discourse analysis -- Data processing.

(1)

Disney, Walt, 1901-1966.

(1)

ELEKTRONİK TİCARET.

(1)

(1)

Electronic commerce -- Case studies.

(1)

Electronic publishing.

(1)

Emotional intelligence.

(1)

(1)

Employee motivation -- Handbooks, manuals, etc.

(1)

Employee motivation.

(1)

Employee selection.

(1)

Employees -- Abuse of.

(1)

Employees -- Coaching of -- Handbooks, manuals, etc.

(1)

Employees -- Recruiting.

(1)

Employees -- Training of.

(1)

Employment tests.

(1)

Engineering design.

(1)

Engineering economy.

(1)

(1)

Facebook (Electronic resource)

(1)

Financial planners -- Marketing.

(1)

Financial services industry -- Computer network resources.

(1)

Financial services industry -- United States -- Marketing.

(1)

(1)

Group problem solving.

(1)

Human engineering.

(1)

Incentive awards -- Handbooks, manuals, etc.

(1)

Industrial management.

(1)

Industrial procurement -- Case studies.

(1)

Information resources management.

(1)

Information services -- Marketing -- Congresses.

(1)

Information technology -- Management.

(1)

Intellectual capital.

(1)

Intercultural communication.

(1)

International business enterprises -- Management.

(1)

Internet access for library users -- Congresses.

(1)

Internet advertising.

(1)

Internet marketing -- Social aspects.

(1)

(1)

Jobs, Steve, 1955-2011.

(1)

Kroc, Ray, 1902-1984.

(1)

Kullanıcı arayüzleri (Bilgisayar sistemleri) -- Vaka çalışmaları.

(1)

Kütüphaneler -- Halk ilişkileri -- Kongreler.

(1)

Leadership -- Handbooks, manuals, etc.

(1)

Libraries -- Public relations -- Congresses.

(1)

Location-based services.

(1)

Management games.

(1)

(1)

Marketing -- Blogs.

(1)

Marketing -- Case studies.

(1)

Marketing -- Management -- Examinations -- Study guides.

(1)

Marketing -- Planning.

(1)

Marketing -- Social aspects.

(1)

Marketing research -- Case studies.

(1)

McDonald's Corporation -- Management.

(1)

McDonald's Corporation.

(1)

(1)

Mission statements.

(1)

Mobile communication systems.

(1)

Mobile computing.

(1)

MÜŞTERİ İLİŞKİLERİ.

(1)

Müşteri hizmetleri.

(1)

Müşteri ilişkileri -- Vaka çalışmaları.

(1)

Müşteri ilişkileri -- Yönetim -- Kongreler.

(1)

Müşteri ilişkileri -- Yönetim.

(1)

Müşteri ilişkileri.

(1)

Müşteri İlişkileri.

(1)

New products -- Case studies.

(1)

(1)

Organizational behavior -- Case studies.

(1)

Organizational behavior.

(1)

Organizational change -- Management -- Handbooks, manuals, etc.

(1)

Organizational change.

(1)

Organizational commitment.

(1)

Organizational learning -- Management.

(1)

Packaging -- Case studies.

(1)

Patron and client.

(1)

Pazarlama -- Yönetim.

(1)

Performance standards.

(1)

Personal information management--Computer programs.

(1)

(1)

Personnel management -- Handbooks, manuals, etc.

(1)

Personnel management -- Psychological aspects -- Handbooks, manuals, etc.

(1)

Personnel management.

(1)

Pricing -- Case studies.

(1)

(1)

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13.

Stand out social marketing 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence

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Yazar

Lewis, Mike, 1975-

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Likeable business why today's consumers demand more and how leaders can deliver için kapak resmi

Likeable business why today's consumers demand more and how leaders can deliver

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Kerpen, Dave. Braun, Theresa. Pritchard, Valerie.

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Customer lifetime value : reshaping the way we manage to maximize profits için kapak resmi

Customer lifetime value : reshaping the way we manage to maximize profits

Customer lifetime value : reshaping the way we manage to maximize profits

Yazar

Bejou, David. Keiningham, Timothy L. Aksoy, Lerzan.

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HF5415.55 C874 2012

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Customer relationship management : concept, strategy, and tools için kapak resmi

Customer relationship management : concept, strategy, and tools

Customer relationship management : concept, strategy, and tools

Yazar

Kumar, V. Reinartz, W.J. (Werner J.), joint author.

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HF5415 K86 2012

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17.

The 4A's of marketing creating value for customers, companies and society için kapak resmi

The 4A's of marketing creating value for customers, companies and society

The 4A's of marketing creating value for customers, companies and society

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Sheth, Jagdish N. Sisodia, Rajendra.

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Running the gauntlet essential business lessons to lead, drive change, and grow profits için kapak resmi

Running the gauntlet essential business lessons to lead, drive change, and grow profits

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Hayzlett, Jeffrey W. Eber, Jim.

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Fearless referrals boost your confidence, break down doors, build a powerful client list için kapak resmi

Fearless referrals boost your confidence, break down doors, build a powerful client list

Fearless referrals boost your confidence, break down doors, build a powerful client list

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Anderson, Matt.

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The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers için kapak resmi

The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

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Soudagar, Reza. Iyer, Vinay. Hildebrand, Volker.

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The power of Foursquare 7 innovative ways to get your customers to check in wherever they are için kapak resmi

The power of Foursquare 7 innovative ways to get your customers to check in wherever they are

The power of Foursquare 7 innovative ways to get your customers to check in wherever they are

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Gallo, Carmine.

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Winning body language for sales professionals control the conversation and connect with your customer--without saying a word için kapak resmi

Winning body language for sales professionals control the conversation and connect with your customer--without saying a word

Winning body language for sales professionals control the conversation and connect with your customer--without saying a word

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Bowden, Mark, 1970- Ford, Andrew.

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Customers first dominate your market by winning them over where it counts the most için kapak resmi

Customers first dominate your market by winning them over where it counts the most

Customers first dominate your market by winning them over where it counts the most

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Bueno, Bolivar J.

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Value-based pricing drive sales and boost your bottom line by creating, communicating and capturing customer value için kapak resmi

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Value-based pricing drive sales and boost your bottom line by creating, communicating and capturing customer value

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Macdivitt, Harry. Wilkinson, Mike, 1953-

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