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Yazar

Gallo, Carmine.

(3)

SpringerLink (Online service)

(3)

Wiley InterScience (Online service)

(3)

Acuner, Şebnem Akın.

(2)

Aktepe , Cemalettin

(2)

(2)

Conway, A. (Anthony)

(2)

(2)

Gschwandtner, Gerhard.

(2)

IGI Global, publisher.

(2)

James, Janice (Janice Sue)

(2)

(2)

Richardson, Linda, 1944-

(2)

(2)

(2)

(2)

Ahoy, Christopher K.

(1)

(1)

Alagöz, Selda Başaran.

(1)

Allen, Cyrus, author.

(1)

Allen, Mark, 1953-

(1)

An, Bo. editor.

(1)

Anadolu Üniversitesi.

(1)

Anderson, Kristin, 1962-

(1)

Anderson, Matt.

(1)

(1)

Azevedo, Abaet�e de.

(1)

Baron, Steve (J. Steve)

(1)

(1)

(1)

Basha, S. Muzamil, 1986- editor.

(1)

Başal, Murat, yazar.

(1)

(1)

Bennett, Anthony G.

(1)

Bergheim, Laura, 1962-

(1)

(1)

Berson, Alex. Master data management and customer data integration for a global enterprise.

(1)

Bink, Audrey J. M.

(1)

Bloom, Robert H.

(1)

Bowden, Mark, 1970-

(1)

Brandon, P. S. (Peter S.)

(1)

Braun, Theresa.

(1)

Breazeale, Michael, 1964-

(1)

Brennan, Charles D.

(1)

(1)

Bueno, Bolivar J.

(1)

Buttle, Francis.

(1)

Cao, Longbing. editor.

(1)

Capodagli, Bill, 1948-

(1)

Carroll, Brian J. (Brian James), 1970-

(1)

Cervo, Dalton, 1967-

(1)

Chan, Albert P. C.

(1)

Chan, Daniel W. M.

(1)

Chen, Kuohsiang. editor.

(1)

Chinyio, E. (Ezekiel)

(1)

Chorafas, Dimitris N., author.

(1)

Chorianopoulos, Antonios.

(1)

Coenen, Frans. editor.

(1)

(1)

Cortés, Pablo. editor.

(1)

Daneshmand, Mahmoud

(1)

Dasgupta, Sabyasachi, 1982- editor.

(1)

Dew, Robert, author.

(1)

Dubov, Lawrence.

(1)

(1)

Ehrlich, Evelyn, 1950-

(1)

Enginkaya, Ebru.

(1)

Eren-Erdoğmuş, İrem.

(1)

Escudero-Santana, Alejandro. editor.

(1)

(1)

Fanelli, Duke, 1954-

(1)

Ferreira, Sueli Mara Soares Pinto, ed.

(1)

Fetscherin, Marc.

(1)

(1)

Forrester, Duane.

(1)

Fournier, Susan.

(1)

Gayeski, Diane M. (Diane Mary), 1953-

(1)

(1)

George, Michael L.

(1)

Gilbreath, Bob.

(1)

Gledhill, Michelle.

(1)

Gorodetsky, Vladimir. editor.

(1)

Grover, Priya, 1974- editor.

(1)

Gupta, Sunil, 1958-

(1)

Gülsoy, Tanses Yasemin.

(1)

Halbesleben, Jonathon R. B.

(1)

Halligan, Brian.

(1)

Hayzlett, Jeffrey W.

(1)

Hildebrand, Volker.

(1)

(1)

Hodge, Richard.

(1)

IFLA Satellite Meeting (2004 : Säao Paulo, Brasil)

(1)

(1)

Jackson, Lynn, 1955-

(1)

Jaffe, Joseph, 1970-

(1)

Kale, Vivek, author.

(1)

(1)

(1)

Keiningham, Timothy L.

(1)

(1)

Knapp, Duane E.

(1)

Koyama, Shinichi. editor.

(1)

Krishnan, M. S. (Mayuram S.)

(1)

Kruger, Elizabeth Rush.

(1)

(1)

Kumar, V., 1957-

(1)

Kırcova, İbrahim

(1)

Lehmann, Donald R., ort. yaz.

(1)

Lemon, Katherine N. (Katherine Newell)

(1)

Lewis, Mike, 1975-

(1)

(1)

Lokman, Anitawati Mohd. editor.

(1)

(1)

(1)

Lucas, Robert W.

(1)

Lévy, Pierre. editor.

(1)

Macdivitt, Harry.

(1)

(1)

Maeso-González, Elvira. editor.

(1)

McKean, John, 1956-

(1)

(1)

(1)

Mychals, Brandy.

(1)

Newsome, Philip.

(1)

O'Donovan, Brendan.

(1)

Olomolaiye, Paul O.

(1)

Oodan, Antony P.

(1)

Pazarlama ve Pazarlama Araştırmaları Derneği.

(1)

Pearson, Timothy R.

(1)

(1)

Perrewe, Pamela L.

(1)

Petersen, J. Andrew.

(1)

Pomeranz, Ricardo.

(1)

Prahalad, C. K.

(1)

Pritchard, Valerie.

(1)

Rajput, Dharmendra Singh, 1985- editor.

(1)

Ralph, Daniel, ed.

(1)

Reinartz, W.J. (Werner J.), joint author.

(1)

Rickenbacher, Colleen A.

(1)

(1)

(1)

Rosen, Christopher C.

(1)

Rust, Roland T.

(1)

Samuelsson-Brown, Geoffrey, author.

(1)

Samuelsson-Brown, Geoffrey, contributor.

(1)

Sanders, Dan J.

(1)

Savard, Rejean, 1950-, ed.

(1)

Savolaine, Catherine G.

(1)

Scannell, Edward E.

(1)

Schachter, Lou.

(1)

Schiffman, Stephan.

(1)

ScienceDirect (Online service)

(1)

Searby, Stephen, ed.

(1)

Seddon, John, 1952-

(1)

Shah, Dharmesh, 1967-

(1)

Sharp, Duane E., author.

(1)

Sheth, Jagdish N.

(1)

Sisodia, Rajendra.

(1)

(1)

Sobel, Andrew, 1955-

(1)

Solomon, Michael R.

(1)

Soudagar, Reza.

(1)

Spinelli, Stephen.

(1)

(1)

Sugiyama, Kotaro.

(1)

Symeonidis, Andreas L. editor.

(1)

Südaş, Hatice Doğan

(1)

Talburt, John R.

(1)

Tanner, John F.

(1)

Thakur, Ramjeevan Singh, 1974- editor.

(1)

Timmons, Jeffry A.

(1)

Timmons, Jeffry A. Business plans that work.

(1)

Tiwana, Amrit, 1974-

(1)

Tor-Kadıoğlu, Cansu.

(1)

Tsiptsis, Konstantinos.

(1)

Ulusal Pazarlama Kongresi (20. : 2015 : Eskişehir)

(1)

(1)

Watson-Hemphill, Kimberly.

(1)

Weiss, Alan, 1946-

(1)

Whyte, Grafton, author.

(1)

Wilkinson, Mike, 1953-

(1)

(1)

Yalçın Güleç, Funda.

(1)

Yamanaka, Toshimasa. editor.

(1)

Yeung, John F. Y.

(1)

(1)

Yu, Philip S. editor.

(1)

Zacharakis, Andrew.

(1)

Zeithaml, Valarie A.

(1)

Zeng, Yifeng. editor.

(1)

Zokaei, Keivan.

(1)

Çetinkaya, Selin, çev.

(1)

Önce, Asım Günal

(1)

(1)

(1)

Tümünü genişlet

Dil

(99)

(16)

Yayın Yılı

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(38)

(19)

(11)

(9)

(5)

(5)

(4)

(4)

(3)

(3)

(3)

(3)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Tümünü genişlet

Konu

Customer relations.

(70)

Customer relations -- Management.

(24)

Consumer satisfaction.

(16)

Customer services.

(11)

Relationship marketing.

(11)

Success in business.

(10)

(8)

Branding (Marketing)

(7)

Customer loyalty.

(7)

Müşteri ilişkileri -- Yönetim.

(7)

Internet marketing.

(6)

Creative ability in business.

(5)

(5)

(5)

Müşteri ilişkileri.

(5)

Online social networks.

(5)

Strategic planning.

(5)

Business planning.

(4)

Business referrals.

(4)

Electronic books.

(4)

(4)

Müşteri ilişkileri -- Yönetim

(4)

Sales management.

(4)

(3)

Business communication.

(3)

Business networks.

(3)

Consumer behavior.

(3)

Creative thinking.

(3)

Customer relations -- Case studies.

(3)

Customer relations -- Data processing.

(3)

Customer relations -- Management

(3)

Customer relations -- Management -- Data processing.

(3)

Customer relations -- Psychological aspects.

(3)

Entrepreneurship.

(3)

Internet marketing

(3)

Interpersonal communication.

(3)

Knowledge management.

(3)

Management -- Social aspects.

(3)

Marketing -- Management.

(3)

(3)

Organizational change -- Management.

(3)

Social media -- Economic aspects

(3)

Social media -- Economic aspects.

(3)

Bilgi teknolojisi -- Yönetim

(2)

Brand name products.

(2)

Business logistics.

(2)

Communication in management.

(2)

(2)

Corporate culture.

(2)

Corporations -- Growth.

(2)

Customer relations -- Management -- Congresses.

(2)

Data integration (Computer science)

(2)

(2)

Data warehousing.

(2)

Decision making.

(2)

Electronic commerce.

(2)

Information technology -- Management

(2)

Information technology -- Management.

(2)

(2)

Interpersonal relations.

(2)

Management information systems -- Case studies.

(2)

Management information systems.

(2)

Müşteri ilişkileri -- Yönetim -- Kongreler.

(2)

New products -- Management -- Case studies.

(2)

Nonverbal communication.

(2)

Organizational effectiveness.

(2)

Performance -- Management.

(2)

Sales promotion.

(2)

Selling -- Psychological aspects.

(2)

Social responsibility of business.

(2)

Sosyal medya -- Ekonomik yönler

(2)

Technological innovations.

(2)

User interfaces (Computer systems) -- Case studies.

(2)

İlgili pazarlama.

(2)

İnternet pazarlama

(2)

Advertising -- Case studies.

(1)

Advertising agencies -- Japan -- Management.

(1)

Apple Computer, Inc.

(1)

(1)

Bilgi hizmetleri -- Pazarlama -- Kongreler.

(1)

Bilgi teknolojisi -- Yönetim.

(1)

(1)

Brand loyalty -- Case studies.

(1)

(1)

Brand name products -- Marketing.

(1)

Branding (Marketing) -- Case studies.

(1)

Building -- Technological innovations.

(1)

Business -- Data processing -- Security measures.

(1)

Business -- Data processing.

(1)

Business enterprises -- Computer networks.

(1)

Business ethics -- Case studies.

(1)

Business ethics -- Handbooks, manuals, etc.

(1)

Business logistics -- Case studies.

(1)

Business meetings -- Handbooks, manuals, etc.

(1)

BİLGİ YÖNETİMİ.

(1)

(1)

Communication in marketing -- Case studies.

(1)

Communication in marketing.

(1)

Communication in organizations.

(1)

Compensation management -- Handbooks, manuals, etc.

(1)

(1)

Construction industry -- Customer services.

(1)

Construction industry.

(1)

Consumer behavior -- Case studies.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Consumer complaints.

(1)

Consumer profiling.

(1)

Consumer satisfaction -- Psychological aspects.

(1)

Consumers -- Professional relationships.

(1)

Consumers -- Public opinion.

(1)

Consumers' preferences.

(1)

(1)

(1)

Cultural relations.

(1)

Customer relations -- Africa -- Management.

(1)

Customer relations -- Data processing -- Handbooks, manuals, etc.

(1)

Customer relations -- Management -- Computer programs.

(1)

Customer relations -- Management -- Statistical models.

(1)

Customer relations--Management.

(1)

Customer relations-Management.

(1)

Customer services -- Africa.

(1)

Customer services -- Data processing.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Management.

(1)

Customer services -- Technological innovations.

(1)

Data protection.

(1)

Database marketing.

(1)

Decision making -- Moral and ethical aspects -- Case studies.

(1)

Delivery of goods -- Management -- Case studies.

(1)

Dentistry -- Practice.

(1)

(1)

Diffusion of innovations.

(1)

Direct marketing -- Case studies.

(1)

Discourse analysis -- Data processing.

(1)

Disney, Walt, 1901-1966.

(1)

ELEKTRONİK TİCARET.

(1)

(1)

Electronic commerce -- Case studies.

(1)

Electronic publishing.

(1)

Emotional intelligence.

(1)

(1)

Employee motivation -- Handbooks, manuals, etc.

(1)

Employee motivation.

(1)

Employee selection.

(1)

Employees -- Abuse of.

(1)

Employees -- Coaching of -- Handbooks, manuals, etc.

(1)

Employees -- Recruiting.

(1)

Employees -- Training of.

(1)

Employment tests.

(1)

Engineering design.

(1)

Engineering economy.

(1)

(1)

Facebook (Electronic resource)

(1)

Financial planners -- Marketing.

(1)

Financial services industry -- Computer network resources.

(1)

Financial services industry -- United States -- Marketing.

(1)

(1)

Group problem solving.

(1)

Human engineering.

(1)

Incentive awards -- Handbooks, manuals, etc.

(1)

Industrial and Production Engineering.

(1)

Industrial engineering.

(1)

Industrial management.

(1)

Industrial procurement -- Case studies.

(1)

Information resources management.

(1)

Information services -- Marketing -- Congresses.

(1)

Intellectual capital.

(1)

Intercultural communication.

(1)

International business enterprises -- Management.

(1)

Internet access for library users -- Congresses.

(1)

Internet advertising.

(1)

Internet marketing -- Social aspects.

(1)

(1)

Jobs, Steve, 1955-2011.

(1)

Kroc, Ray, 1902-1984.

(1)

Kullanıcı arayüzleri (Bilgisayar sistemleri) -- Vaka çalışmaları.

(1)

Kütüphaneler -- Halk ilişkileri -- Kongreler.

(1)

LANGUAGE ARTS & DISCIPLINES / Translating & Interpreting.

(1)

Leadership -- Handbooks, manuals, etc.

(1)

Libraries -- Public relations -- Congresses.

(1)

Location-based services.

(1)

MEDICAL / Dentistry / Oral Surgery

(1)

MEDICAL / General

(1)

Management games.

(1)

(1)

Markalı ürünler -- Pazarlama.

(1)

(1)

Marketing -- Blogs.

(1)

Marketing -- Case studies.

(1)

Marketing -- Congresses.

(1)

Marketing -- Customer relations.

(1)

Marketing -- Management -- Examinations -- Study guides.

(1)

Marketing -- Planning.

(1)

Marketing -- Social aspects.

(1)

Marketing research -- Case studies.

(1)

McDonald's Corporation -- Management.

(1)

McDonald's Corporation.

(1)

(1)

Mission statements.

(1)

Mobile communication systems.

(1)

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1.

Stand out social marketing 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence

Stand out social marketing 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence

Yazar

Lewis, Mike, 1975-

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En değerli ortağınızı keşfedin : müşteriniz için kapak resmi

En değerli ortağınızı keşfedin : müşteriniz

En değerli ortağınızı keşfedin : müşteriniz

Yazar

Maden, Deniz

Yer Numarası

HF5415.55 M33 2013

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Customer relationship management : concept, strategy, and tools için kapak resmi

Customer relationship management : concept, strategy, and tools

Customer relationship management : concept, strategy, and tools

Yazar

Kumar, V. Reinartz, W.J. (Werner J.), joint author.

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HF5415 K86 2012

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Consumer-brand relationships theory and practice

Consumer-brand relationships theory and practice

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Fournier, Susan. Breazeale, Michael, 1964- Fetscherin, Marc.

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The 4A's of marketing creating value for customers, companies and society için kapak resmi

The 4A's of marketing creating value for customers, companies and society

The 4A's of marketing creating value for customers, companies and society

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Sheth, Jagdish N. Sisodia, Rajendra.

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Running the gauntlet essential business lessons to lead, drive change, and grow profits için kapak resmi

Running the gauntlet essential business lessons to lead, drive change, and grow profits

Running the gauntlet essential business lessons to lead, drive change, and grow profits

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Hayzlett, Jeffrey W. Eber, Jim.

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Fearless referrals boost your confidence, break down doors, build a powerful client list için kapak resmi

Fearless referrals boost your confidence, break down doors, build a powerful client list

Fearless referrals boost your confidence, break down doors, build a powerful client list

Yazar

Anderson, Matt.

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The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers için kapak resmi

The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

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Soudagar, Reza. Iyer, Vinay. Hildebrand, Volker.

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Winning body language for sales professionals control the conversation and connect with your customer--without saying a word için kapak resmi

Winning body language for sales professionals control the conversation and connect with your customer--without saying a word

Winning body language for sales professionals control the conversation and connect with your customer--without saying a word

Yazar

Bowden, Mark, 1970- Ford, Andrew.

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Customers first dominate your market by winning them over where it counts the most için kapak resmi

Customers first dominate your market by winning them over where it counts the most

Customers first dominate your market by winning them over where it counts the most

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Bueno, Bolivar J.

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11.

Value-based pricing drive sales and boost your bottom line by creating, communicating and capturing customer value için kapak resmi

Value-based pricing drive sales and boost your bottom line by creating, communicating and capturing customer value

Value-based pricing drive sales and boost your bottom line by creating, communicating and capturing customer value

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Macdivitt, Harry. Wilkinson, Mike, 1953-

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Clients, clients, and more clients create an endless stream of new business with the power of psychology için kapak resmi

Clients, clients, and more clients create an endless stream of new business with the power of psychology

Clients, clients, and more clients create an endless stream of new business with the power of psychology

Yazar

Kase, Larina.

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