Value-driven business process management the value-switch for lasting competitive advantage

Culture connection how developing a winning culture will give your organization a competitive advantage

Ownership thinking how to end entitlement and create a culture of accountability, purpose, and profit

The outstanding organization generate business results by eliminating chaos and building the foundation for everyday excellence

The McGraw-Hill 36-hour course. Lean six sigma

Streamlined process improvement the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits

Design for operational excellence a breakthrough strategy for business growth

The power of LEO the revolutionary process for achieving extraordinary results

Zheng He's art of collaboration

Performance improvement for healthcare leading change with lean, six sigma, and constraints management

Critical incident management a complete response guide

It's all about the people technology management that overcomes disaffected people, stupid processes, and deranged corporate cultures