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Yazar

Wiley InterScience (Online service)

(3)

Holland, John R.

(2)

Richardson, Linda, 1944-

(2)

Ahoy, Christopher K.

(1)

(1)

Allen, Cyrus, author.

(1)

Bergheim, Laura, 1962-

(1)

Bloom, Robert H.

(1)

Bosworth, Michael T.

(1)

Brandon, P. S. (Peter S.)

(1)

Brennan, Charles D.

(1)

Burgess, Peter, editor.

(1)

Chi, Maomao. editor.

(1)

Chinyio, E. (Ezekiel)

(1)

(1)

Corn, Joseph J.

(1)

(1)

Dasgupta, Sabyasachi, 1982- editor.

(1)

Degen, Helmut, 1964-

(1)

Dew, Robert, author.

(1)

(1)

Doppler, Susanne, editer.

(1)

Dowding, Keith.

(1)

Gale, Bradley T.

(1)

Gallo, Carmine.

(1)

George, Michael L.

(1)

Grover, Priya, 1974- editor.

(1)

Gr©¿℗œnstedt, Anders.

(1)

Gschwandtner, Gerhard.

(1)

(1)

Harrington, H. J. (H. James)

(1)

Hildebrand, Volker.

(1)

Hodge, Richard.

(1)

IGI Global, publisher.

(1)

(1)

(1)

(1)

(1)

Knapp, Duane E.

(1)

Kotler, Philip.

(1)

(1)

Lucas, Robert W.

(1)

Michelli, Joseph A., 1960-

(1)

Mittal, Banwari, ort. yaz.

(1)

(1)

Nadeau, Raymond.

(1)

Oliver, Richard L., 1945-

(1)

Olomolaiye, Paul O.

(1)

(1)

Peluso, Alessandro M., 1978-

(1)

(1)

Reed, Wendy Foegen.

(1)

Rust, Roland T.

(1)

Salini, Silvia.

(1)

Schachter, Lou.

(1)

Shalowitz, Joel, 1953-

(1)

Sheth, Jagdish N.

(1)

Soudagar, Reza.

(1)

SpringerLink (Online service)

(1)

Steffen, Adrienne, editer.

(1)

Stevens, Robert J. (Robert John), 1955-

(1)

Tu, Yiliu. editor. (orcid)

(1)

Visgatis, Frank.

(1)

Vitale, Joe, 1953-

(1)

Wilson, Jerry R., 1944-2005.

(1)

Wood, Robert Chapman.

(1)

Woodside, Arch G., editor.

(1)

Young, Tim, 1961-

(1)

Yuan, Xiaowei, 1963-

(1)

Tümünü genişlet

Dil

(44)

Yayın Yılı

-

(19)

(6)

(3)

(3)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Tümünü genişlet

Konu

Consumer satisfaction.

(30)

Customer relations.

(15)

Customer services.

(9)

(7)

Sales management.

(5)

Consumer behavior.

(4)

Customer loyalty.

(3)

(3)

Strategic planning.

(3)

Success in business.

(3)

Brand name products.

(2)

(2)

Consumer satisfaction -- Case studies.

(2)

Consumer satisfaction -- Evaluation.

(2)

Customer relations -- Management.

(2)

Customer services -- Quality control.

(2)

Human-computer interaction.

(2)

Interpersonal communication.

(2)

Product management.

(2)

Relationship marketing.

(2)

Advertising -- Brand name products.

(1)

Advertising -- Psychological aspects.

(1)

Apple Computer, Inc.

(1)

Barton, Bruce, 1886-1967.

(1)

Beverages -- Packaging.

(1)

(1)

Building -- Technological innovations.

(1)

Business communication -- Case studies.

(1)

Business logistics.

(1)

Communication in management -- Case studies.

(1)

Construction industry -- Customer services.

(1)

Consumer Satisfaction -- United States.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Consumer behavior -- United States.

(1)

Consumer satisfaction -- Handbooks, manuals, etc.

(1)

Consumer satisfaction -- Psychological aspects.

(1)

Consumer satisfaction -- Research -- Methodology.

(1)

Consumer satisfaction -- Research -- Statistical methods.

(1)

Consumer satisfaction -- Statistical methods.

(1)

Consumer satisfaction -- Turkey.

(1)

Consumer satisfaction -- United States.

(1)

Consumers -- Research -- Data processing.

(1)

Consumers -- Research -- Statistical methods.

(1)

Consumers' preferences.

(1)

Corporations -- Growth.

(1)

Creative ability in business.

(1)

Creative thinking.

(1)

Cultural relations.

(1)

Customer loyalty -- Handbooks, manuals, etc.

(1)

Customer relations -- Psychological aspects.

(1)

Customer service -- Management -- Case studies.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Management -- Handbooks, manuals, etc.

(1)

Customer services -- Management.

(1)

Customer services -- Statistical methods.

(1)

Customer services -- Technological innovations.

(1)

Customer services -- Turkey.

(1)

Customer services -- United States -- Public opinion.

(1)

Electronic books.

(1)

Electronic commerce.

(1)

Employee loyalty -- Handbooks, manuals, etc.

(1)

Food -- Packaging.

(1)

Hospitality industry -- Customer services -- Case studies.

(1)

Human services.

(1)

Human-machine systems -- Social aspects.

(1)

Industrial design.

(1)

Industrial efficiency.

(1)

Industrial management.

(1)

Intercultural communication.

(1)

Internet -- Social aspects.

(1)

MEDICAL -- Administration.

(1)

MEDICAL -- Practice Management & Reimbursement.

(1)

Marketing -- Case studies.

(1)

Marketing -- Management.

(1)

Marketing of Health Services -- methods -- United States.

(1)

Marketing research.

(1)

Medical care -- United States -- Marketing.

(1)

MÜŞERİ HİZMETLERİ -- KALİTE KONTROLÜ.

(1)

MÜŞERİ HİZMETLERİ -- TÜRKİYE.

(1)

MÜŞTERİ HİZMETİ -- YÖNETİM.

(1)

(1)

Organizational change.

(1)

Organizational commitment -- Handbooks, manuals, etc.

(1)

Organizational effectiveness.

(1)

(1)

Performance -- Management -- Handbooks, manuals, etc.

(1)

Personnel management -- Handbooks, manuals, etc.

(1)

Production management.

(1)

Production planning.

(1)

Public welfare administration.

(1)

Quality control -- Statistical methods.

(1)

Quality of products -- Evaluation.

(1)

Sampling (Statistics) -- Evaluation.

(1)

Selling -- Psychological aspects.

(1)

Service industries -- Quality control -- Statistical methods.

(1)

Six sigma (Quality control standard)

(1)

Social responsibility of business.

(1)

Starbucks Coffee Company.

(1)

Success in business -- Handbooks, manuals, etc.

(1)

Success in business -- Psychological aspects.

(1)

Surveys -- Data processing.

(1)

Surveys -- Statistical methods.

(1)

Technological innovations -- United States.

(1)

Technology assessment.

(1)

Total quality management in human services.

(1)

TÜKETİCİ DAVRANIŞI.

(1)

TÜKETİCİ DOYUMU -- TÜRKİYE.

(1)

TÜKETİCİ DOYUMU.

(1)

TÜKETİCİ TERCİHİ.

(1)

User interfaces (Computer systems) -- Measurement.

(1)

Tümünü genişlet

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37.

Clients driving innovation için kapak resmi

Clients driving innovation

Clients driving innovation

Yazar

Brandon, P. S. (Peter S.) Lu, Shu-Ling. Wiley InterScience (Online service)

Yer Numarası

ONLINE

Elektronik Erişim

John Wiley http://dx.doi.org/10.1002/9781444301342

Format:

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38.

Strategic marketing for health care organizations building a customer-driven health system için kapak resmi

Strategic marketing for health care organizations building a customer-driven health system

Strategic marketing for health care organizations building a customer-driven health system

Yazar

Kotler, Philip. Shalowitz, Joel, 1953- Stevens, Robert J. (Robert John), 1955-

Yer Numarası

ONLINE

Elektronik Erişim

EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=225560

Format:

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39.

The seven lost secrets of success million dollar ideas of Bruce Barton, America's forgotten genius için kapak resmi

The seven lost secrets of success million dollar ideas of Bruce Barton, America's forgotten genius

The seven lost secrets of success million dollar ideas of Bruce Barton, America's forgotten genius

Yazar

Vitale, Joe, 1953-

Yer Numarası

ONLINE

Elektronik Erişim

Click for information
Wiley InterScience An electronic book accessible through the World Wide Web; click for information
Click here to view book
MyiLibrary, Table of contents http://www.myilibrary.com?id=138131&ref=toc
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0739/2007012417-b.html

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40.

Customer behavior : a managerial perspective. için kapak resmi

Customer behavior : a managerial perspective.

Customer behavior : a managerial perspective.

Yazar

Sheth, Jagdish N. Mittal, Banwari, ort. yaz.

Yer Numarası

HF 5415.32 S54 2004

Format:

Durum

Beytepe Kütüphanesi~1

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41.

The customer century : lessons from world-class companies in integrated marketing and communications için kapak resmi

The customer century : lessons from world-class companies in integrated marketing and communications

The customer century : lessons from world-class companies in integrated marketing and communications

Yazar

Gr©¿℗œnstedt, Anders.

Yer Numarası

ONLINE(342407.1)

Elektronik Erişim

Click here to view

Format:

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42.

Dimensions of service quality : expectations of Turkish consumers from services : araştırma raporu için kapak resmi

Dimensions of service quality : expectations of Turkish consumers from services : araştırma raporu

Dimensions of service quality : expectations of Turkish consumers from services : araştırma raporu

Yazar

Akan, Perran.

Yer Numarası

HF 5415.5 A526 1995

Format:

Durum

Beytepe Kütüphanesi~1

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43.

Service quality new directions in theory and practice için kapak resmi

Service quality new directions in theory and practice

Service quality new directions in theory and practice

Yazar

Rust, Roland T. Oliver, Richard L., 1945-

Yer Numarası

ONLINE(369303.1)

Elektronik Erişim

SAGE knowledge http://sk.sagepub.com/books/service-quality

Format:

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44.

Word-of-mouth marketing için kapak resmi

Word-of-mouth marketing

Word-of-mouth marketing

Yazar

Wilson, Jerry R., 1944-2005.

Yer Numarası

HF5415.5 W59 1994

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