chapter Section I -- chapter 1 Introduction to Software Engineering -- chapter 2 The Feasibility Study and Cost/Benefit Analysis -- chapter 3 Writing the Project Plan -- chapter 4 Requirements Elicitation -- chapter 5 Designing User-Oriented Systems -- chapter 6 The Outsourcing Decision -- chapter 7 Methodology Selection -- chapter 8 Selecting and Integrating a Repository for Effective Resource Management -- chapter 9 Structured Methodology Review -- chapter 10 Extreme Programming Concepts -- chapter 11 Extreme Programming Concepts -- chapter 12 The Design Specification -- chapter 13 Object-Oriented Design -- chapter 14 User Interface Design -- chapter 15 Software Re-Engineering -- chapter 16 Software Testing -- chapter 17 The Process of EDP Auditing -- chapter 18 The Management of Software Maintenance -- chapter 19 The Science of Documentation -- chapter 20 Survey on IT Productivity and Quality -- chapter Section II -- chapter 21 Putnam's Software Equation and SLIM -- chapter 22 The COCOMO II Model -- chapter 23 Putnam's Cost Estimation Model -- chapter 24 Malcolm Baldrige Quality Award -- chapter 25 Zachman's Framework -- chapter 26 Linkman's Method for Controlling Programs through Measurement -- chapter 27 Kellner's Nontechnological Issues in Software Engineering -- chapter 28 Martin and Carey's Survey of Success in Converting Prototypes to Operational Systems -- chapter 29 Putnam's Trends in Measurement, Estimation, and Control -- chapter 30 Sprague's Technique for Software Configuration Management in a Meaurement-Based Software Engineering Program -- chapter 31 Corbin's Methodology for Establishing a Software Development Environment -- chapter 32 Couger's Bottom-Up Approach to Creativity Improvement in IS Development -- chapter 33 Shetty's Seven Principles of Quality Leaders -- chapter 34 Simmons' Statistics Concerning Communications' Effect on Group Productivity -- chapter 35 Gould's Points on Usability -- chapter 36 Prescott's Guidelines for Using Structured Methodology -- chapter 37 Kemayel's Controllable Factors in Programmer Productivity -- chapter 38 AT&T's -- chapter 39 Burns' Framework for Building Dependable Systems -- chapter 40 Avison's Multiview Meta-Methodology -- chapter 41 Byrne's Reverse Engineering Technique -- chapter 42 Prieto-Diaz' Reusability Model -- chapter 43 Farbey's Considerations on Software Quality Metrics during the Requirements Phase -- chapter 44 Redmill's Quality Considerations in the Management of Software-Based Development Projects -- chapter 45 Contel's Software Metrics in the Process Maturity Framework -- chapter 46 Kydd's Technique to Induce Productivity through Shared Information Technology -- chapter 47 Bellcore's Software Quality Metrics -- chapter 48 Keyes' Value of Information -- chapter 49 Pfleeger's Method for CASE Tool Selection Based on Process Maturity -- chapter 50 McCabe's Complexity Metric -- chapter 51 Halstead's Effort Measure -- chapter 52 DEC's Overview of Software Metrics -- chapter 53 Hewlett Packard's TQC (Total Quality Control) Guidelines for Software Engineering Productivity -- chapter 54 Motorola's Six Sigma Defect Reduction Effort -- chapter 55 Lederer's Management Guidelines for Better Cost Estimating -- chapter 56 Kanter's Methodology for Justifying Investment in Information Technology -- chapter 57 The -- chapter 58 Software Selection from Mulitiple Packages -- chapter 59 The Boehm COCOMO Model -- chapter 60 IEEE Standard Dictionary of Measures to Produce Reliable Software -- chapter 61 IEEE Framework for Measures -- chapter 62 Gillies' Method for Humanization of the Software Factory -- chapter 63 Pfleeger's Approach to Software Metrics Tool Evaluation -- chapter 64 Maiden's Method for Reuse of Analogous Specifications through Human Involvelment in Reuse Process -- chapter 65 Tate's Approaches to Meauring Size of Application Products with CASE Tools -- chapter Section III.