1. Introduction to the service industry -- 2. Transportation -- 3. Utilities sector -- 4. Administrative and support and waste management and remediation services -- 5. OSHA regulations -- 6. Occupational safety and health programs -- 7. Safety hazards -- 8. Health hazards -- 9. Hazardous chemicals and waste management -- 10. Confined spaces -- 11. Electrical hazards -- 12. Ergonomics/lifting -- 13. Excavations/trenches -- 14. Falls -- 15. Flammable and combustible liquids -- 16. Lockout/tagout -- 17. Machine guarding -- 18. Personal protective equipment and controls -- 19. Power tools -- 20. Pressure vessels -- 21. Truck safety -- 22. Scaffolds -- 23. Walking-working surfaces -- 24. Welding and cutting -- 25. Other hazards -- 26. Summary.