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Konu: Customer services.

Yazar

Zeithaml, Valarie A.

(2)

Ahoy, Christopher K.

(1)

(1)

Anderson, Kristin, 1962-

(1)

Bergheim, Laura, 1962-

(1)

Bitner, Mary Jo.

(1)

Brennan, Charles D.

(1)

Christensen, Clayton M.

(1)

Deshpande, Rohit.

(1)

Gallo, Carmine.

(1)

Gremler, Dwayne D.

(1)

(1)

Hodge, Richard.

(1)

Hunt, Brian, author.

(1)

(1)

Ivergard, Toni, author.

(1)

Jaffe, Joseph, 1970-

(1)

Kaygın, Canan.

(1)

(1)

Knapp, Duane E.

(1)

Lemon, Katherine N. (Katherine Newell)

(1)

Lucas, Robert W.

(1)

Marketing Science Institute.

(1)

(1)

(1)

Michelli, Joseph A., 1960-

(1)

(1)

Raynor, Michael E.

(1)

Richardson, Linda, 1944-

(1)

Rust, Roland T.

(1)

Schachter, Lou.

(1)

Schlamann, Hermann.

(1)

Swartzlander, Anne.

(1)

Velde, Thierry Van de., author.

(1)

Tümünü genişlet

Dil

(21)

(1)

Yayın Yılı

-

(9)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Tümünü genişlet

Konu

Customer relations.

(11)

Consumer satisfaction.

(9)

(3)

Success in business.

(3)

Corporate culture.

(2)

Creative ability in business.

(2)

Customer loyalty.

(2)

Industrial management.

(2)

Marketing research.

(2)

(2)

Sales management.

(2)

Apple Computer, Inc.

(1)

(1)

Brand name products.

(1)

Business logistics.

(1)

Business referrals.

(1)

Cell phone systems -- Management.

(1)

Computer networks -- Management.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Creative thinking.

(1)

Cultural relations.

(1)

Customer relations -- Management.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Technological innovations.

(1)

Disruptive technologies.

(1)

Electronic books.

(1)

Employee selection.

(1)

Intercultural communication.

(1)

Interpersonal communication.

(1)

(1)

MÜŞTERİ HİZMETLERİ.

(1)

Müşteri hizmetleri.

(1)

Müşteri ilişkileri.

(1)

Organizational effectiveness.

(1)

PAZARLAMA ARAŞTIRMASI.

(1)

Production management.

(1)

Relationship marketing.

(1)

Ritz-Carlton Hotels (Firm) -- Management -- Case studies.

(1)

Service industries -- Marketing.

(1)

Social responsibility of business.

(1)

Strategic planning.

(1)

Support services (Management)

(1)

Telecommunication.

(1)

Total quality management.

(1)

(1)

Wireless communication systems -- Management.

(1)

Tümünü genişlet

Materyal Türü

Shelf Location

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1.

Value-added services for next generation networks için kapak resmi

Value-added services for next generation networks

Value-added services for next generation networks

Yazar

Velde, Thierry Van de., author.

Yer Numarası

TK5101 .V45 2008

Elektronik Erişim

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2.

Services marketing : integrating customer focus across the firm için kapak resmi

Services marketing : integrating customer focus across the firm

Services marketing : integrating customer focus across the firm

Yazar

Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.

Yer Numarası

HD9980.5 Z45 2009

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Durum

Beytepe Kütüphanesi~1

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3.

Designing service excellence : people and technology için kapak resmi

Designing service excellence : people and technology

Designing service excellence : people and technology

Yazar

Hunt, Brian, author. Ivergard, Toni, author.

Yer Numarası

HF5415.5 .H867 2015

Elektronik Erişim

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4.

The Apple experience secrets to building insanely great customer loyalty için kapak resmi

The Apple experience secrets to building insanely great customer loyalty

The Apple experience secrets to building insanely great customer loyalty

Yazar

Gallo, Carmine.

Yer Numarası

ONLINE

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5.

Winning the customer turn consumers into fans and get them to spend more için kapak resmi

Winning the customer turn consumers into fans and get them to spend more

Winning the customer turn consumers into fans and get them to spend more

Yazar

Imbriano, Lou.

Yer Numarası

ONLINE

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6.

Please every customer delivering stellar customer service across cultures için kapak resmi

Please every customer delivering stellar customer service across cultures

Please every customer delivering stellar customer service across cultures

Yazar

Lucas, Robert W.

Yer Numarası

ONLINE

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7.

Customer relationship management için kapak resmi

Customer relationship management

Customer relationship management

Yazar

Anderson, Kristin, 1962- Kerr, Carol.

Yer Numarası

ONLINE

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8.

The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company için kapak resmi

The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company

The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company

Yazar

Michelli, Joseph A., 1960-

Yer Numarası

ONLINE

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9.

Take your sales to the next level advanced skills to build stronger relationships and close more deals için kapak resmi

Take your sales to the next level advanced skills to build stronger relationships and close more deals

Take your sales to the next level advanced skills to build stronger relationships and close more deals

Yazar

Brennan, Charles D.

Yer Numarası

ONLINE

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10.

Customer-driven operations aligning quality tools and business processes for customer excellence için kapak resmi

Customer-driven operations aligning quality tools and business processes for customer excellence

Customer-driven operations aligning quality tools and business processes for customer excellence

Yazar

Ahoy, Christopher K.

Yer Numarası

ONLINE

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11.

The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success! için kapak resmi

The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

Yazar

Knapp, Duane E.

Yer Numarası

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12.

The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success için kapak resmi

The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success

The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success

Yazar

Hodge, Richard. Schachter, Lou.

Yer Numarası

ONLINE

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