chapter SECTION 1 INTRODUCTION TO THE SUPPLY CHAIN -- chapter 1 A Primer on Supply Chain Management -- chapter 2 Electronic Commerce / chapter 3 Is Supply Chain Management the Same as ERP? / chapter 4 E-Factory Technology Solution Sets / chapter 5 Hot Information Technology Issues / chapter 6 Information Darwinism: The Impact of the Internet on Global Manufacturing / chapter 7 Understanding E-Commerce Strategically: The Dawn of IT Fighting / chapter 8 Supply Chain Strategies / chapter 9 Building a Leadership Organization / chapter 10 Stages in Information Systems Management / chapter Section 2: Task 1: Designing Supply Chains for Competitive Advantage -- chapter 11 The New Value Chain / chapter 12 Results-Based IT in an ERA of Process / chapter 13 The Enterprise Resource Planning System as a Strategic Solution / chapter 14 Strategic Implications of Electronic Linkages / chapter 15 The Evolution of EDI for Competitive Advantage: The FedEx Case / chapter 16 Portfolio Techniques Eliminate Lingering IT Management Problems / chapter 17 Developing a Global Information Vision / chapter 18 Aligning Strategies, Processes, and Information Technology: A Case Study / chapter Section 3: Task 2: Implementing Collaborative Relationships -- chapter 19 Supply Chain Information Systems: Putting the Process First / chapter 20 The New Enabling Role of the IT Infrastructure / chapter 21 Are Human Resources Departments Ready for E-HR? / chapter 22 The CIO Role in the Era of Dislocation / chapter 23 Enterprise Transformation and Data Management / chapter 24 Transformation through Proactive Systems: A Case Study / chapter 25 EUC Professionals as Change Agents / chapter 26 An Information Architecture for the Global Manufacturing Enterprise / chapter 27 Organizational Pitfalls of Reengineering / chapter 28 Quality and Change Management / chapter 29 Developing Reward and Compensation Systems to Motivate Self-Managed Teams / chapter SECTION 4 TASK 3: FORGING SUPPLY CHAIN PARTNERSHIPS -- chapter 30 Reengineering the Supply Chain: The Next Hurdle -- chapter 31 Interorganizational Systems and Supply Chain Management: An Information Processing Perspective / chapter 32 Are You in Control of Your E-Commerce Strategy? / chapter 33 Business-to-Business Exchanges / chapter 34 Partnering on Extranets for Strategic Advantage / chapter 35 An Implementor’s Guide to E-Commerce / chapter 36 Root Cause: Weak Links / chapter 37 Outsourcing and Long-Term Strategy / chapter 38 Public Web Sites as a Component of Corporate Supplier Communication / chapter 39 Application Service Providers / chapter Section 5: Task 4: Managing Supply Chain Information -- chapter 40 Infocentric Automation: An IT View of Controls / chapter 41 Web-Based Data Warehousing: Fundamentals, Challenges, and Solutions / chapter 42 A Guide to Web-Enabled Data Warehouses / chapter 43 Data Warehousing Stages of Growth / chapter 44 Leveraging Developed Software: An Economic Perspective / chapter 45 Leveraging Developed Software: Organizational Implications / chapter 46 Business-to-Business Integration using E-Commerce / chapter 47 The Future of Application Service Providers / chapter 48 Refurbishing Legacy Systems: An Effective Approach to Maintenance / chapter Section 6: Task 5: Making Money from the Supply Chain -- chapter 49 Shifting to Distributed Computing / chapter 50 Knowledge Management for E-Business Performance: Advancing Information Strategy to “Internet Time” / chapter 51 Supply Chain Prestudies / chapter 52 Improving Supply Chain Management for the Mining and Metals Industry / chapter 53 Enhancing Manufacturing Performance with ERP Systems / chapter 54 Technology, Inventory, and the Supply Chain: Roles in Business Model Building / chapter 55 Managing Customer Expectations / chapter 56 ERP, One Letter at a Time / chapter 57 Whether to Outsource and Downsize / chapter About the Editor.