part SECTION I INTRODUCTION AND OVERVIEW -- chapter 1 Introduction / chapter 2 Information Technology in Healthcare: A Review of Key Applications. Wullianallur Raghupathi -- part SECTION II HEALTHCARE SYSTEMS -- chapter 3 Interface Tools for Healthcare Information Technology / chapter 4 Wireless Application Directions / chapter 5 Overcoming Wireless LAN Security Vulnerabilities / chapter 6 Using Middleware for Interoperable Systems / chapter 7 A Complex Multi-Location Enterprise: Issues and Possible Solutions / part Section III: Disaster Planning and System Security -- chapter 8 Building a Culture for Business Continuity Planning / chapter 9 Security Policies: The Foundation for Information Protection / part Section IV: Standards and the Regulatory Environment -- chapter 10 Biometrics / chapter 11 The Role of the Information Management Standards in the JCAHO Network Accreditation Program / chapter 12 HIPAA Privacy in the Healthcare Industry. Rebecca Herold, CISSP, CISA, FLMI -- chapter 13 Getting Started with HIPAA Security Compliance / chapter 14 HIPAA Transactions and Code Sets: Rule Overview and Implementation / part Section V: Improving Quality, Reducing Risk, and Understanding Costs -- chapter 15 A Tool for Evaluating Healthcare Plans from a Quality Perspective: HEDIS / chapter 16 Understanding and Implementing Computerized Physician Order Entry / chapter 17 Clinical Decision Support Systems / chapter 18 Risk Management in Information Technology Projects / chapter 19 How Much Does This System Really Cost? / part SECTION VI EMR AND THE DATA WAREHOUSE -- chapter 20 Electronic Medical Records (EMR) / chapter 21 The Economic Justification for Electronic Medical Record Systems* / chapter 22 Data Warehousing: Design through Implementation for the Healthcare Professional. Michele Lettiere -- chapter 23 Critical Factors in Developing a Data Warehouse / part SECTION VII THE CHANGING ORGANIZATION -- chapter 24 Healthcare versus Information Technology / chapter 25 Information Systems and Change: Which One Is the Chicken and Which Is the Egg? / chapter 26 The Role of the Chief Medical Information Officer / chapter 27 Healthcare Information Services Outsourcing / chapter 28 International Systems to Support Incremental Improvement in Healthcare / part SECTION VIII TELEMEDICINE AND THE INTERNET -- chapter 29 Telemedicine / chapter 30 Netting Web Customers / chapter 31 Handheld Technologies in Healthcare / part SECTION IX EMERGING TECHNOLOGIES -- chapter 32 Speech Technologies / chapter 33 The Future of Automated Patient Identification, Bar Coding, and Smart Cards / chapter 34 Electronic Messaging in the Healthcare Industry. Rhonda Delmater -- chapter 35 Improving Information Management with Imaging / chapter About the Editor.