Frontmatter -- Contents -- Acknowledgments -- Prologue -- 1. Getting Emotional -- 2. Constructing Discourse -- 3. Telling and Remembering -- 4. Inviting Emotional Tellings -- 5. Eliciting Feelings -- 6. (Re)Formulating Emotionality -- 7. Managing Emotionality and Distress -- 8. Being 'Negative' -- 9. Reflecting Back, Moving Forward -- References -- Author Index -- Subject Index