part I Cloud Technologyand its User Community -- chapter 1 The Cloud Computing Market -- chapter 2 What Cloud Computing Has to Offer -- chapter 3 Strategic Inflection Points -- chapter 4 User Organizations of Cloud Computing -- part II What User Organizations Should Know -- chapter 5 Threats and Opportunities with Cloud Computing -- chapter 6 Reengineering the User Organization -- part III Any-to-Any Public and Private Clouds -- chapter 7 Inside the Cloud of the Competitors -- chapter 8 The Saga of an Open Architecture -- chapter 9 Internet Cloud Security -- chapter 10 Cloud Reliability, Fault Tolerance, and Response Time -- part IV Case Studies on Cloud Computing Applications -- chapter 11 Open-Source Software and onDemand Services -- chapter 12 Leadership in Logistics -- chapter 13 High Technology for Private Banking and Asset Management.