chapter 1 The Strategic Significance of IT -- chapter 2 IT in Support of Community Policing -- chapter 3 Strategic Planning and Reengineering Operations -- chapter 4 The Acquisition of IT -- chapter 5 Databases and Information -- chapter 6 Computer-Aided Dispatch -- chapter 7 Records Management Systems -- chapter 8 Mobile Computing -- chapter 9 Wireline Infrastructure -- chapter 10 Wireless Voice IT Infrastructure -- chapter 11 Wireless Data IT Infrastructure.