chapter Introduction / part PART I—Humans in HCI -- chapter 1 PERCEPTUAL-MOTOR INTERACTION: SOME IMPLICATIONS FOR HCI / chapter 2 HUMAN INFORMATION PROCESSING: AN OVERVIEW FOR HUMAN-COMPUTER INTERACTION / chapter 3 MENTAL MODELS IN HUMAN-COMPUTER INTERACTION / chapter 4 EMOTION IN HUMAN-COMPUTER INTERACTION / chapter 5 COGNITIVE ARCHITECTURE / chapter 6 TASK LOADING AND STRESS IN HUMAN-COMPUTER INTERACTION: THEORETICAL FRAMEWORKS AND MITIGATION STRATEGIES / chapter 7 MOTIVATING, INFLUENCING, AND PERSUADING USERS: AN INTRODUCTION TO CAPTOLOGY / chapter 8 Human-Error Identification in Human-Computer Interaction / part Part II—Computers in HCI -- chapter 9 INPUT TECHNOLOGIES AND TECHNIQUES / chapter 10 SENSOR- AND RECOGNITION-BASED INPUT FOR INTERACTION / chapter 11 VISUAL DISPLAYS / chapter 12 Haptic Interfaces / chapter 13 NONSPEECH AUDITORY OUTPUT / chapter 14 NETWORK-BASED INTERACTION / chapter 15 WEARABLE COMPUTERS / chapter 16 DESIGN OF COMPUTER WORKSTATIONS / part Part III—Designing Human-Computer Interactions -- chapter 17 Visual Design: Principles for Usable Interfaces: Everything Is Designed: Why We Should Think Before Doing / chapter 18 GLOBAL/INTERCULTURAL USER INTERFACE DESIGN / chapter 19 Conversational Speech Interfaces and Technologies / chapter 20 MULTIMEDIA USER INTERFACE DESIGN / chapter 21 MULTIMODAL INTERFACES / chapter 22 ADAPTIVE INTERFACES AND AGENTS / chapter 23 MOBILE INTERACTION DESIGN IN THE AGE OF EXPERIENCE ECOSYSTEMS / chapter 24 TANGIBLE USER INTERFACES / chapter 25 ACHIEVING PSYCHOLOGICAL SIMPLICITY: MEASURES AND METHODS TO REDUCE COGNITIVE COMPLEXITY / chapter 26 INFORMATION VISUALIZATION / chapter 27 GROUPWARE AND COMPUTER-SUPPORTED COOPERATIVE WORK / chapter 28 HCI AND THE WEB / chapter 29 HUMAN-CENTERED DESIGN OF DECISION-SUPPORT SYSTEMS / chapter 30 ONLINE COMMUNITIES / chapter 31 VIRTUAL ENVIRONMENTS / chapter 32 HUMAN-COMPUTER INTERACTION VIEWED FROM THE INTERSECTION OF PRIVACY, SECURITY, AND TRUST / part Part IV: APPLICATION/DOMAIN SPECIFIC DESIGN -- chapter 33 Human-Computer Interaction in Health Care François Sainfort, Julie Jacko, Paula J. Edwards, and Bridget C. Booske -- chapter 34 WHY WE PLAY: AFFECT AND THE FUN OF GAMES: Designing Emotions for Games, Entertainment Interfaces and Interactive Products -- chapter 35 MOTOR VEHICLE DRIVER INTERFACES / chapter 36 HUMAN-COMPUTER INTERACTION IN AEROSPACE / chapter 37 USER-CENTERED DESIGN IN GAMES / part Part V—Designing for Diversity -- chapter 38 The Digital Divide: The Role of Gender in Human-Computer Interaction / chapter 39 INFORMATION TECHNOLOGY AND OLDER ADULTS / chapter 40 HCI FOR KIDS / chapter 41 INFORMATION TECHNOLOGY FOR COGNITIVE SUPPORT / chapter 42 PHYSICAL DISABILITIES AND COMPUTING TECHNOLOGIES: AN ANALYSIS OF IMPAIRMENTS / chapter 43 PERCEPTUAL IMPAIRMENTS: NEW ADVANCEMENTS PROMOTING TECHNOLOGICAL ACCESS / chapter 44 UNIVERSAL ACCESSIBILITY AND FUNCTIONALLY ILLITERATE POPULATIONS: IMPLICATIONS FOR HCI, DESIGN, AND TESTING / chapter 45 COMPUTING TECHNOLOGIES FOR DEAF AND HARD OF HEARING USERS / part Part VI—The Development Process -- chapter 46 USER EXPERIENCE AND HCI / chapter 47 REQUIREMENTS SPECIFICATIONS WITHIN THE USABILITY ENGINEERING LIFECYCLE / chapter 48 TASK ANALYSIS / chapter 49 CONTEXTUAL DESIGN / chapter 50 The Ethnographic Approach to Design / chapter 51 Putting Personas to Work: Using Data-Driven Personas to Focus Product Planning, Design and Development / chapter 52 Prototyping Tools and Techniques / chapter 53 SCENARIO-BASED DESIGN / chapter 54 PARTICIPATORY DESIGN: THE THIRD SPACE IN HCI / chapter 55 Unified User Interface Development: New Challenges and Oppurtunities / chapter 56 HCI AND SOFTWARE ENGINEERING: DESIGNING FOR USER INTERFACE PLASTICITY / chapter 57 USABILITY TESTING: CURRENT PRACTICE AND FUTURE DIRECTIONS / chapter 58 SURVEY DESIGN AND IMPLEMENTATION IN HCI / chapter 59 INSPECTION-BASED EVALUATIONS / chapter 60 MODEL-BASED EVALUATION / part Part VII—Managing HCI and Emerging Issues -- chapter 61 TECHNOLOGY TRANSFER / chapter 62 AUGMENTING COGNITION IN HCI: 21ST CENTURY ADAPTIVE SYSTEM SCIENCE AND TECHNOLOGY / chapter 63 HUMAN VALUES, ETHICS, AND DESIGN / chapter 64 Cost Justification / part PERSPECTIVES ON HCI -- chapter 65 FUTURE TRENDS IN HUMAN-COMPUTER INTERACTION