part Section I Supply Chain Management in the 21st Century -- chapter 1 Purpose and Overview -- chapter 2 Defining SCM -- chapter 3 Drivers of Supply Chain Change -- chapter 4 Five SCM Tasks The Foundation for SCM Knowledge -- part SECTION II Project Management and Supply Chain Management -- chapter 5 Levels of Project Management Maturity -- chapter 6 Project Management Language -- chapter 7 Project Management Knowledge Areas -- chapter 8 SCOR and SCM Project Management -- chapter 9 Information Technology Projects Lessons for SCM -- part SECTION III Supply Chain Management Project Processes -- chapter 10 SCM Maturity Model -- chapter 11 Introduction to SCM Executing Processes -- chapter 12 Developing a Supply Chain Strategy -- chapter 13 Implementing Collaborative Relationships -- chapter 14 Forging Supply Chain Partnerships -- chapter 15 Improving Supply Chain Processes and Systems -- chapter Glossary -- chapter Bibliography -- part Appendix A1 -- chapter Appendix A2 -- chapter Appendix A3 -- chapter Appendix A4 -- chapter Appendix A5 -- part Appendix A6 -- chapter 31 7 Appendix B1 : Summary of Inputs and Outputs for a Supply Chain Project.