Frontmatter -- Contents -- Foreword -- Acknowledgements -- Editorial advisory board -- Notes on contributors -- Reviewers -- Transcription conventions -- Introduction: Business discourse -- Part One: Foundation and Context -- 1 Europe: the state of the field -- 2 New Zealand and Australia: the state of the fi eld -- 3 North America: the state of the field -- 4 Discourse, communication and organisational ontology -- Part Two: Approaches and Methodologies -- 5 Rhetorical analysis -- 6 Organisational discourse analysis -- 7 Ethnomethodology -- 8 Corpus linguistics -- 9 Critical studies -- 10 Mediated communication -- 11 Negotiation studies -- 12 Multimodal analysis -- 13 Politeness studies -- 14 BELF: Business English as a Lingua Franca -- Part Three: Disciplinary Perspectives -- 15 Linguistic anthropology -- 16 Gender studies -- 17 Sociology, narrative and discourse -- 18 Pragmatics -- 19 Organisational communication -- 20 International management -- 21 Management communication -- 22 'Race' and management communication -- 23 Business communication -- 24 Intercultural communication -- Part Four: Localised Perspectives -- 25 Japan -- 26 China -- 27 Korea -- 28 Vietnam -- 29 Malaysia -- 30 Brazil -- 31 Spain -- 32 Francophone research -- 33 Kazakhstan -- Conclusions -- 34 Future horizons: Europe -- 35 Future horizons: North America -- 36 Future horizons: Asia -- Index