chapter 1 Management of People — A Most Valuable Resource / chapter 2 Management of Education and Training Programs / chapter 3 Personal Leadership Skills / chapter 4 Bioethics and Laboratory Animal Research / chapter 5 Animal Health and Medicine / chapter 6 Regulatory Compliance / chapter 7 Managing Quality in Animal Resource Units / chapter 8 Developing Policies and Procedures / chapter 9 Physical Plant / chapter 10 Fiscal Management / chapter 11 Acquiring Grants and Contracts / chapter 12 Utilization of Information Technology / chapter 13 Hazard Identification and Control in the Research Animal Facility / chapter 14 Emergency Response and Management / chapter 15 Animal Resource Security / chapter 16 Public Affairs