c.1 The survey handbook / Arlene Fink.- c.2 How to ask survey questions / Arlene Fink.- c.3 How to conduct self-administered and mail surveys / Linda B. Bourque & Eve P. Fielder.- c.4 How to conduct interviews by telephone and in person / James H. Frey & Sabine Mertens Oishi.- c.5 How to design surveys / Arlene Fink.- c.6 How to sample in surveys / Arlene Fink.- c.7 How to measure survey reliability and validity / Mark S. Litwin.- c.8 How to analyze survey data / Arlene Fink.- c.9 How to report on surveys / Arlene Fink.