Frontmatter -- Contents -- Introduction -- Part I. Methodological issues -- Investigating the production of speech act sets -- Non-native refusals: A methodological perspective -- Natural speech act data versus written questionnaire data: How data collection method affects speech act performance -- Part II. Speech acts in a second language -- Cross-cultural realization of greetings in American English -- Egyptian and Anterican contplintents: Focus on second language learners -- Politeness strategies in French and English -- Transfer and proficiency in interlanguage apologizing -- My grade's too low: The speech act set of complaining -- Ethnographic interviewing as a research tool in speech act analysis: The case of complaints -- Frolll the addressee's perspective: Illlposition in favor-asking -- Transfer of pragmatic competence and suggestions in Spanish foreign language learning -- Part III. Applications -- Suggestions to buy: Television commercials from the U. S., Japan, China, and Korea -- Culture, negotiations and international cooperative ventures -- Backmatter