part 1 Introduction -- chapter 2 Current Challenges in the Software Industry -- chapter 3 Delivering a Successful Project -- chapter 4 Personal Software ProcessSM (PSPSM) -- chapter 5 PSPSM Training -- chapter 6 Team Software ProcessSM (TSPSM) -- chapter 7 TSPSM Launch Process -- chapter 8 Meeting 1 Establish Product and Business Goals -- chapter 9 Meeting 2 Define Team Goals and Select Team Roles -- chapter 10 Meeting 3: Produce Development Strategy -- chapter 11 Meeting 4: Building Overall Team Plan -- chapter 12 Meeting 5: Develop the Quality Plan -- chapter 13 Meeting 6: Build Individual Plans and Consolidate -- chapter 14 Meeting 7: Conducting Risk Assessment -- chapter 15 Meeting 8: Prepare TSP SM Project Launch Report for Management Briefing -- chapter 16 Hold the Management Review -- part 17 Postmortem and TSP SM Process Review -- chapter 18 Managing TSP SM Teams -- chapter 19 Coaching TSP SM Teams -- chapter 20 Overview of Six Sigma.