part Part 1: BASICS OF ELECTRONIC DOCUMENT AND RECORDS MANAGEMENT SYSTEMS -- chapter 1 History and Background of Electronic Document and Records Management Systems -- chapter 2 Fundamentals of EDRMS -- chapter 3 Complying with Standards and Legislations -- part Part 2: COMPONENTS OF EDRMS -- chapter 4 Creating Elecrtronic Document Types -- chapter 5 Creating the Folder Structure -- chapter 6 Search and Retrieval -- chapter 7 Integrating Workflow -- chapter 8 E-mail Mangement -- chapter 9 Records Management and Records Management Policies -- chapter 10 User Interfaces, Mobile Working and Remote Access -- chapter 11 Scanning Historical Documents and Records -- part Part 3: A FRAMEWORK FOR EDRMS -- chapter 12 Project Management -- chapter 13 The Business Case -- chapter 14 The Functional Requirements -- chapter 15 The Technical Specification -- chapter 16 EDRMS Software Platforms -- part 17 Hardware Considerations -- chapter 18 Managing the Cultureal Change of EDRMS -- chapter 19 The On-Going Nature of the Project -- chapter Part 4: EDRMS CASE STUDIES.