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Yazar

Wiley InterScience (Online service)

(3)

Holland, John R.

(2)

Richardson, Linda, 1944-

(2)

Ahoy, Christopher K.

(1)

(1)

Allen, Cyrus, author.

(1)

Bergheim, Laura, 1962-

(1)

Bloom, Robert H.

(1)

Bosworth, Michael T.

(1)

Brandon, P. S. (Peter S.)

(1)

Brennan, Charles D.

(1)

Burgess, Peter, editor.

(1)

Chi, Maomao. editor.

(1)

Chinyio, E. (Ezekiel)

(1)

(1)

Corn, Joseph J.

(1)

(1)

Dasgupta, Sabyasachi, 1982- editor.

(1)

Degen, Helmut, 1964-

(1)

Dew, Robert, author.

(1)

(1)

Doppler, Susanne, editer.

(1)

Dowding, Keith.

(1)

Gale, Bradley T.

(1)

Gallo, Carmine.

(1)

George, Michael L.

(1)

Grover, Priya, 1974- editor.

(1)

Gr©¿℗œnstedt, Anders.

(1)

Gschwandtner, Gerhard.

(1)

(1)

Harrington, H. J. (H. James)

(1)

Hildebrand, Volker.

(1)

Hodge, Richard.

(1)

IGI Global, publisher.

(1)

(1)

(1)

(1)

(1)

Knapp, Duane E.

(1)

Kotler, Philip.

(1)

(1)

Lucas, Robert W.

(1)

Michelli, Joseph A., 1960-

(1)

Mittal, Banwari, ort. yaz.

(1)

(1)

Nadeau, Raymond.

(1)

Oliver, Richard L., 1945-

(1)

Olomolaiye, Paul O.

(1)

(1)

Peluso, Alessandro M., 1978-

(1)

(1)

Reed, Wendy Foegen.

(1)

Rust, Roland T.

(1)

Salini, Silvia.

(1)

Schachter, Lou.

(1)

Shalowitz, Joel, 1953-

(1)

Sheth, Jagdish N.

(1)

Soudagar, Reza.

(1)

SpringerLink (Online service)

(1)

Steffen, Adrienne, editer.

(1)

Stevens, Robert J. (Robert John), 1955-

(1)

Tu, Yiliu. editor. (orcid)

(1)

Visgatis, Frank.

(1)

Vitale, Joe, 1953-

(1)

Wilson, Jerry R., 1944-2005.

(1)

Wood, Robert Chapman.

(1)

Woodside, Arch G., editor.

(1)

Young, Tim, 1961-

(1)

Yuan, Xiaowei, 1963-

(1)

Tümünü genişlet

Dil

(44)

Yayın Yılı

-

(19)

(6)

(3)

(3)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Tümünü genişlet

Konu

Consumer satisfaction.

(30)

Customer relations.

(15)

Customer services.

(9)

(7)

Sales management.

(5)

Consumer behavior.

(4)

Customer loyalty.

(3)

(3)

Strategic planning.

(3)

Success in business.

(3)

Brand name products.

(2)

(2)

Consumer satisfaction -- Case studies.

(2)

Consumer satisfaction -- Evaluation.

(2)

Customer relations -- Management.

(2)

Customer services -- Quality control.

(2)

Human-computer interaction.

(2)

Interpersonal communication.

(2)

Product management.

(2)

Relationship marketing.

(2)

Advertising -- Brand name products.

(1)

Advertising -- Psychological aspects.

(1)

Apple Computer, Inc.

(1)

Barton, Bruce, 1886-1967.

(1)

Beverages -- Packaging.

(1)

(1)

Building -- Technological innovations.

(1)

Business communication -- Case studies.

(1)

Business logistics.

(1)

Communication in management -- Case studies.

(1)

Construction industry -- Customer services.

(1)

Consumer Satisfaction -- United States.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Consumer behavior -- United States.

(1)

Consumer satisfaction -- Handbooks, manuals, etc.

(1)

Consumer satisfaction -- Psychological aspects.

(1)

Consumer satisfaction -- Research -- Methodology.

(1)

Consumer satisfaction -- Research -- Statistical methods.

(1)

Consumer satisfaction -- Statistical methods.

(1)

Consumer satisfaction -- Turkey.

(1)

Consumer satisfaction -- United States.

(1)

Consumers -- Research -- Data processing.

(1)

Consumers -- Research -- Statistical methods.

(1)

Consumers' preferences.

(1)

Corporations -- Growth.

(1)

Creative ability in business.

(1)

Creative thinking.

(1)

Cultural relations.

(1)

Customer loyalty -- Handbooks, manuals, etc.

(1)

Customer relations -- Psychological aspects.

(1)

Customer service -- Management -- Case studies.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Management -- Handbooks, manuals, etc.

(1)

Customer services -- Management.

(1)

Customer services -- Statistical methods.

(1)

Customer services -- Technological innovations.

(1)

Customer services -- Turkey.

(1)

Customer services -- United States -- Public opinion.

(1)

Electronic books.

(1)

Electronic commerce.

(1)

Employee loyalty -- Handbooks, manuals, etc.

(1)

Food -- Packaging.

(1)

Hospitality industry -- Customer services -- Case studies.

(1)

Human services.

(1)

Human-machine systems -- Social aspects.

(1)

Industrial design.

(1)

Industrial efficiency.

(1)

Industrial management.

(1)

Intercultural communication.

(1)

Internet -- Social aspects.

(1)

MEDICAL -- Administration.

(1)

MEDICAL -- Practice Management & Reimbursement.

(1)

Marketing -- Case studies.

(1)

Marketing -- Management.

(1)

Marketing of Health Services -- methods -- United States.

(1)

Marketing research.

(1)

Medical care -- United States -- Marketing.

(1)

MÜŞERİ HİZMETLERİ -- KALİTE KONTROLÜ.

(1)

MÜŞERİ HİZMETLERİ -- TÜRKİYE.

(1)

MÜŞTERİ HİZMETİ -- YÖNETİM.

(1)

(1)

Organizational change.

(1)

Organizational commitment -- Handbooks, manuals, etc.

(1)

Organizational effectiveness.

(1)

(1)

Performance -- Management -- Handbooks, manuals, etc.

(1)

Personnel management -- Handbooks, manuals, etc.

(1)

Production management.

(1)

Production planning.

(1)

Public welfare administration.

(1)

Quality control -- Statistical methods.

(1)

Quality of products -- Evaluation.

(1)

Sampling (Statistics) -- Evaluation.

(1)

Selling -- Psychological aspects.

(1)

Service industries -- Quality control -- Statistical methods.

(1)

Six sigma (Quality control standard)

(1)

Social responsibility of business.

(1)

Starbucks Coffee Company.

(1)

Success in business -- Handbooks, manuals, etc.

(1)

Success in business -- Psychological aspects.

(1)

Surveys -- Data processing.

(1)

Surveys -- Statistical methods.

(1)

Technological innovations -- United States.

(1)

Technology assessment.

(1)

Total quality management in human services.

(1)

TÜKETİCİ DAVRANIŞI.

(1)

TÜKETİCİ DOYUMU -- TÜRKİYE.

(1)

TÜKETİCİ DOYUMU.

(1)

TÜKETİCİ TERCİHİ.

(1)

User interfaces (Computer systems) -- Measurement.

(1)

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25.

Customer-driven operations aligning quality tools and business processes for customer excellence için kapak resmi

Customer-driven operations aligning quality tools and business processes for customer excellence

Customer-driven operations aligning quality tools and business processes for customer excellence

Yazar

Ahoy, Christopher K.

Yer Numarası

ONLINE

Elektronik Erişim

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26.

The psychology of sales success learn to think like your customer to close every sale için kapak resmi

The psychology of sales success learn to think like your customer to close every sale

The psychology of sales success learn to think like your customer to close every sale

Yazar

Gschwandtner, Gerhard.

Yer Numarası

ONLINE

Elektronik Erişim

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27.

Rethinking the sales cycle how superior sellers embrace the buying cycle to achieve a sustainable and competitive advantage için kapak resmi

Rethinking the sales cycle how superior sellers embrace the buying cycle to achieve a sustainable and competitive advantage

Rethinking the sales cycle how superior sellers embrace the buying cycle to achieve a sustainable and competitive advantage

Yazar

Holland, John R. Young, Tim, 1961-

Yer Numarası

ONLINE

Elektronik Erişim

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28.

Selling for the long run build lasting customer relationships for breakthrough results için kapak resmi

Selling for the long run build lasting customer relationships for breakthrough results

Selling for the long run build lasting customer relationships for breakthrough results

Yazar

Reed, Wendy Foegen.

Yer Numarası

ONLINE

Elektronik Erişim

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29.

The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success! için kapak resmi

The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

Yazar

Knapp, Duane E.

Yer Numarası

ONLINE

Elektronik Erişim

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30.

The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success için kapak resmi

The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success

The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success

Yazar

Hodge, Richard. Schachter, Lou.

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31.

Stop telling, start selling how to use customer-focused dialogue to close sales için kapak resmi

Stop telling, start selling how to use customer-focused dialogue to close sales

Stop telling, start selling how to use customer-focused dialogue to close sales

Yazar

Richardson, Linda, 1944-

Yer Numarası

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32.

Modern analysis of customer surveys with applications using R için kapak resmi

Modern analysis of customer surveys with applications using R

Modern analysis of customer surveys with applications using R

Yazar

Kenett, Ron. Salini, Silvia. Wiley InterScience (Online service)

Yer Numarası

ONLINE

Elektronik Erişim

Wiley InterScience An electronic book accessible through the World Wide Web; click for information

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33.

Lean six sigma for service how to use lean speed and six sigma quality to improve services and transactions için kapak resmi

Lean six sigma for service how to use lean speed and six sigma quality to improve services and transactions

Lean six sigma for service how to use lean speed and six sigma quality to improve services and transactions

Yazar

George, Michael L.

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34.

Managing customer value : creating quality and service that customers can see için kapak resmi

Managing customer value : creating quality and service that customers can see

Managing customer value : creating quality and service that customers can see

Yazar

Gale, Bradley T. Wood, Robert Chapman.

Yer Numarası

HF5415.157 G34 2010

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35.

Construction stakeholder management için kapak resmi

Construction stakeholder management

Construction stakeholder management

Yazar

Chinyio, E. (Ezekiel) Olomolaiye, Paul O. Wiley InterScience (Online service)

Yer Numarası

ONLINE

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John Wiley http://dx.doi.org/10.1002/9781444315349

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36.

CIM revision cards delivering customer value için kapak resmi

CIM revision cards delivering customer value

CIM revision cards delivering customer value

Yazar

Donnelly, Ray.

Yer Numarası

ONLINE

Elektronik Erişim

Click here to view

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