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Dil: English

Yazar

Gallo, Carmine.

(3)

Wiley InterScience (Online service)

(3)

Conway, A. (Anthony)

(2)

(2)

Gschwandtner, Gerhard.

(2)

IGI Global, publisher.

(2)

James, Janice (Janice Sue)

(2)

(2)

Richardson, Linda, 1944-

(2)

(2)

SpringerLink (Online service)

(2)

(2)

Ahoy, Christopher K.

(1)

(1)

Allen, Cyrus, author.

(1)

Allen, Mark, 1953-

(1)

An, Bo. editor.

(1)

Anderson, Kristin, 1962-

(1)

Anderson, Matt.

(1)

(1)

Azevedo, Abaet�e de.

(1)

Baron, Steve (J. Steve)

(1)

(1)

Basha, S. Muzamil, 1986- editor.

(1)

(1)

Bennett, Anthony G.

(1)

Bergheim, Laura, 1962-

(1)

(1)

Berson, Alex. Master data management and customer data integration for a global enterprise.

(1)

Bink, Audrey J. M.

(1)

Bloom, Robert H.

(1)

Bowden, Mark, 1970-

(1)

Brandon, P. S. (Peter S.)

(1)

Braun, Theresa.

(1)

Breazeale, Michael, 1964-

(1)

Brennan, Charles D.

(1)

(1)

Bueno, Bolivar J.

(1)

Buttle, Francis.

(1)

Cao, Longbing. editor.

(1)

Capodagli, Bill, 1948-

(1)

Carroll, Brian J. (Brian James), 1970-

(1)

Cervo, Dalton, 1967-

(1)

Chan, Albert P. C.

(1)

Chan, Daniel W. M.

(1)

Chen, Kuohsiang. editor.

(1)

Chinyio, E. (Ezekiel)

(1)

Chorafas, Dimitris N.

(1)

Chorianopoulos, Antonios.

(1)

Coenen, Frans. editor.

(1)

(1)

Daneshmand, Mahmoud

(1)

Dasgupta, Sabyasachi, 1982- editor.

(1)

Dew, Robert, author.

(1)

Dubov, Lawrence.

(1)

(1)

Ehrlich, Evelyn, 1950-

(1)

(1)

Fanelli, Duke, 1954-

(1)

Ferreira, Sueli Mara Soares Pinto, ed.

(1)

Fetscherin, Marc.

(1)

(1)

Forrester, Duane.

(1)

Fournier, Susan.

(1)

Gayeski, Diane M. (Diane Mary), 1953-

(1)

(1)

George, Michael L.

(1)

Gilbreath, Bob.

(1)

Gledhill, Michelle.

(1)

Gorodetsky, Vladimir. editor.

(1)

Grover, Priya, 1974- editor.

(1)

Gupta, Sunil, 1958-

(1)

Halbesleben, Jonathon R. B.

(1)

Halligan, Brian.

(1)

Hayzlett, Jeffrey W.

(1)

Hildebrand, Volker.

(1)

(1)

Hodge, Richard.

(1)

IFLA Satellite Meeting (2004 : Säao Paulo, Brasil)

(1)

(1)

Jackson, Lynn, 1955-

(1)

Jaffe, Joseph, 1970-

(1)

Kale, Vivek, author.

(1)

(1)

(1)

Keiningham, Timothy L.

(1)

(1)

Knapp, Duane E.

(1)

Koyama, Shinichi. editor.

(1)

Krishnan, M. S. (Mayuram S.)

(1)

Kruger, Elizabeth Rush.

(1)

(1)

Kumar, V., 1957-

(1)

Lehmann, Donald R., ort. yaz.

(1)

Lemon, Katherine N. (Katherine Newell)

(1)

Lewis, Mike, 1975-

(1)

(1)

Lokman, Anitawati Mohd. editor.

(1)

(1)

(1)

Lucas, Robert W.

(1)

Lévy, Pierre. editor.

(1)

Macdivitt, Harry.

(1)

McKean, John, 1956-

(1)

(1)

(1)

Mychals, Brandy.

(1)

O'Donovan, Brendan.

(1)

Olomolaiye, Paul O.

(1)

Oodan, Antony P.

(1)

Pearson, Timothy R.

(1)

(1)

Perrewe, Pamela L.

(1)

Petersen, J. Andrew.

(1)

Pomeranz, Ricardo.

(1)

Prahalad, C. K.

(1)

Pritchard, Valerie.

(1)

Rajput, Dharmendra Singh, 1985- editor.

(1)

Ralph, Daniel, ed.

(1)

Reinartz, W.J. (Werner J.), joint author.

(1)

Rickenbacher, Colleen A.

(1)

(1)

(1)

Rosen, Christopher C.

(1)

Rust, Roland T.

(1)

Sanders, Dan J.

(1)

Savard, Rejean, 1950-, ed.

(1)

Savolaine, Catherine G.

(1)

Scannell, Edward E.

(1)

Schachter, Lou.

(1)

Schiffman, Stephan.

(1)

ScienceDirect (Online service)

(1)

Searby, Stephen, ed.

(1)

Seddon, John, 1952-

(1)

Shah, Dharmesh, 1967-

(1)

Sharp, Duane E.

(1)

Sheth, Jagdish N.

(1)

Sisodia, Rajendra.

(1)

(1)

Sobel, Andrew, 1955-

(1)

Soudagar, Reza.

(1)

Spinelli, Stephen.

(1)

(1)

Sugiyama, Kotaro.

(1)

Symeonidis, Andreas L. editor.

(1)

Talburt, John R.

(1)

Tanner, John F.

(1)

Thakur, Ramjeevan Singh, 1974- editor.

(1)

Timmons, Jeffry A.

(1)

Timmons, Jeffry A. Business plans that work.

(1)

Tiwana, Amrit, 1974-

(1)

Tsiptsis, Konstantinos.

(1)

(1)

Watson-Hemphill, Kimberly.

(1)

Weiss, Alan, 1946-

(1)

Whyte, Grafton, author.

(1)

Wilkinson, Mike, 1953-

(1)

(1)

Yamanaka, Toshimasa. editor.

(1)

Yeung, John F. Y.

(1)

(1)

Yu, Philip S. editor.

(1)

Zacharakis, Andrew.

(1)

Zeithaml, Valarie A.

(1)

Zeng, Yifeng. editor.

(1)

Zokaei, Keivan.

(1)

Tümünü genişlet

Yayın Yılı

-

(38)

(18)

(9)

(4)

(4)

(4)

(3)

(3)

(3)

(3)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

Tümünü genişlet

Konu

Customer relations.

(65)

Customer relations -- Management.

(17)

Consumer satisfaction.

(16)

Customer services.

(11)

Relationship marketing.

(10)

Success in business.

(10)

(8)

Branding (Marketing)

(7)

Customer loyalty.

(6)

Internet marketing.

(6)

Creative ability in business.

(5)

(5)

(5)

Online social networks.

(5)

Strategic planning.

(5)

Business planning.

(4)

Business referrals.

(4)

Electronic books.

(4)

(4)

Sales management.

(4)

(3)

Business communication.

(3)

Business networks.

(3)

Consumer behavior.

(3)

Creative thinking.

(3)

Customer relations -- Case studies.

(3)

Customer relations -- Data processing.

(3)

Customer relations -- Management -- Data processing.

(3)

Customer relations -- Psychological aspects.

(3)

Entrepreneurship.

(3)

Interpersonal communication.

(3)

Knowledge management.

(3)

Management -- Social aspects.

(3)

Marketing -- Management.

(3)

(3)

Organizational change -- Management.

(3)

Social media -- Economic aspects.

(3)

Brand name products.

(2)

Business logistics.

(2)

Communication in management.

(2)

(2)

Corporate culture.

(2)

Corporations -- Growth.

(2)

Data integration (Computer science)

(2)

(2)

Data warehousing.

(2)

Decision making.

(2)

Electronic commerce.

(2)

(2)

Interpersonal relations.

(2)

Management information systems -- Case studies.

(2)

Management information systems.

(2)

New products -- Management -- Case studies.

(2)

Nonverbal communication.

(2)

Organizational effectiveness.

(2)

Performance -- Management.

(2)

Sales promotion.

(2)

Selling -- Psychological aspects.

(2)

Social responsibility of business.

(2)

Technological innovations.

(2)

User interfaces (Computer systems) -- Case studies.

(2)

Advertising -- Case studies.

(1)

Advertising agencies -- Japan -- Management.

(1)

Apple Computer, Inc.

(1)

(1)

Bilgi hizmetleri -- Pazarlama -- Kongreler.

(1)

(1)

Brand loyalty -- Case studies.

(1)

(1)

Branding (Marketing) -- Case studies.

(1)

Building -- Technological innovations.

(1)

Business -- Data processing -- Security measures.

(1)

Business -- Data processing.

(1)

Business enterprises -- Computer networks.

(1)

Business ethics -- Case studies.

(1)

Business ethics -- Handbooks, manuals, etc.

(1)

Business logistics -- Case studies.

(1)

Business meetings -- Handbooks, manuals, etc.

(1)

BİLGİ YÖNETİMİ.

(1)

Communication in marketing -- Case studies.

(1)

Communication in marketing.

(1)

Communication in organizations.

(1)

Compensation management -- Handbooks, manuals, etc.

(1)

(1)

Construction industry -- Customer services.

(1)

Construction industry.

(1)

Consumer behavior -- Case studies.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Consumer profiling.

(1)

Consumer satisfaction -- Psychological aspects.

(1)

Consumers -- Professional relationships.

(1)

Consumers -- Public opinion.

(1)

(1)

(1)

Cultural relations.

(1)

Customer relations -- Africa -- Management.

(1)

Customer relations -- Data processing -- Handbooks, manuals, etc.

(1)

Customer relations -- Management -- Computer programs.

(1)

Customer relations -- Management -- Congresses.

(1)

Customer relations -- Management -- Statistical models.

(1)

Customer relations--Management.

(1)

Customer relations-Management.

(1)

Customer services -- Africa.

(1)

Customer services -- Data processing.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Management.

(1)

Customer services -- Technological innovations.

(1)

Data protection.

(1)

Database marketing.

(1)

Decision making -- Moral and ethical aspects -- Case studies.

(1)

Delivery of goods -- Management -- Case studies.

(1)

(1)

Diffusion of innovations.

(1)

Direct marketing -- Case studies.

(1)

Discourse analysis -- Data processing.

(1)

Disney, Walt, 1901-1966.

(1)

ELEKTRONİK TİCARET.

(1)

(1)

Electronic commerce -- Case studies.

(1)

Electronic publishing.

(1)

Emotional intelligence.

(1)

(1)

Employee motivation -- Handbooks, manuals, etc.

(1)

Employee motivation.

(1)

Employee selection.

(1)

Employees -- Abuse of.

(1)

Employees -- Coaching of -- Handbooks, manuals, etc.

(1)

Employees -- Recruiting.

(1)

Employees -- Training of.

(1)

Employment tests.

(1)

Engineering design.

(1)

Engineering economy.

(1)

(1)

Facebook (Electronic resource)

(1)

Financial planners -- Marketing.

(1)

Financial services industry -- Computer network resources.

(1)

Financial services industry -- United States -- Marketing.

(1)

(1)

Group problem solving.

(1)

Human engineering.

(1)

Incentive awards -- Handbooks, manuals, etc.

(1)

Industrial management.

(1)

Industrial procurement -- Case studies.

(1)

Information resources management.

(1)

Information services -- Marketing -- Congresses.

(1)

Information technology -- Management.

(1)

Intellectual capital.

(1)

Intercultural communication.

(1)

International business enterprises -- Management.

(1)

Internet access for library users -- Congresses.

(1)

Internet advertising.

(1)

Internet marketing -- Social aspects.

(1)

(1)

Jobs, Steve, 1955-2011.

(1)

Kroc, Ray, 1902-1984.

(1)

Kullanıcı arayüzleri (Bilgisayar sistemleri) -- Vaka çalışmaları.

(1)

Kütüphaneler -- Halk ilişkileri -- Kongreler.

(1)

Leadership -- Handbooks, manuals, etc.

(1)

Libraries -- Public relations -- Congresses.

(1)

Location-based services.

(1)

Management games.

(1)

(1)

Marketing -- Blogs.

(1)

Marketing -- Case studies.

(1)

Marketing -- Management -- Examinations -- Study guides.

(1)

Marketing -- Planning.

(1)

Marketing -- Social aspects.

(1)

Marketing research -- Case studies.

(1)

McDonald's Corporation -- Management.

(1)

McDonald's Corporation.

(1)

(1)

Mission statements.

(1)

Mobile communication systems.

(1)

Mobile computing.

(1)

MÜŞTERİ İLİŞKİLERİ.

(1)

Müşteri hizmetleri.

(1)

Müşteri ilişkileri -- Vaka çalışmaları.

(1)

Müşteri ilişkileri -- Yönetim -- Kongreler.

(1)

Müşteri ilişkileri -- Yönetim.

(1)

Müşteri ilişkileri.

(1)

Müşteri İlişkileri.

(1)

New products -- Case studies.

(1)

(1)

Organizational behavior -- Case studies.

(1)

Organizational behavior.

(1)

Organizational change -- Management -- Handbooks, manuals, etc.

(1)

Organizational change.

(1)

Organizational commitment.

(1)

Organizational learning -- Management.

(1)

Packaging -- Case studies.

(1)

Patron and client.

(1)

Pazarlama -- Yönetim.

(1)

Performance standards.

(1)

Personal information management--Computer programs.

(1)

(1)

Personnel management -- Handbooks, manuals, etc.

(1)

Personnel management -- Psychological aspects -- Handbooks, manuals, etc.

(1)

Personnel management.

(1)

Pricing -- Case studies.

(1)

(1)

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25.

Fearless referrals boost your confidence, break down doors, build a powerful client list için kapak resmi

Fearless referrals boost your confidence, break down doors, build a powerful client list

Fearless referrals boost your confidence, break down doors, build a powerful client list

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Anderson, Matt.

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The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers için kapak resmi

The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

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Soudagar, Reza. Iyer, Vinay. Hildebrand, Volker.

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The power of Foursquare 7 innovative ways to get your customers to check in wherever they are için kapak resmi

The power of Foursquare 7 innovative ways to get your customers to check in wherever they are

The power of Foursquare 7 innovative ways to get your customers to check in wherever they are

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Gallo, Carmine.

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The Apple experience secrets to building insanely great customer loyalty için kapak resmi

The Apple experience secrets to building insanely great customer loyalty

The Apple experience secrets to building insanely great customer loyalty

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Gallo, Carmine.

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29.

Customer lifetime value : reshaping the way we manage to maximize profits için kapak resmi

Customer lifetime value : reshaping the way we manage to maximize profits

Customer lifetime value : reshaping the way we manage to maximize profits

Yazar

Bejou, David. Keiningham, Timothy L. Aksoy, Lerzan.

Yer Numarası

HF5415.55 C874 2012

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30.

Statistical methods in customer relationship management için kapak resmi

Statistical methods in customer relationship management

Statistical methods in customer relationship management

Yazar

Kumar, V., 1957- Petersen, J. Andrew.

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Wiley InterScience An electronic book accessible through the World Wide Web; click for information
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31.

The financial services marketing handbook tactics and techniques that produce results için kapak resmi

The financial services marketing handbook tactics and techniques that produce results

The financial services marketing handbook tactics and techniques that produce results

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Ehrlich, Evelyn, 1950- Fanelli, Duke, 1954-

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John Wiley http://dx.doi.org/10.1002/9781118531716
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32.

Customer relationship management : concept, strategy, and tools için kapak resmi

Customer relationship management : concept, strategy, and tools

Customer relationship management : concept, strategy, and tools

Yazar

Kumar, V. Reinartz, W.J. (Werner J.), joint author.

Yer Numarası

HF5415 K86 2012

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33.

Master data management in practice achieving true customer MDM için kapak resmi

Master data management in practice achieving true customer MDM

Master data management in practice achieving true customer MDM

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Cervo, Dalton, 1967- Allen, Mark, 1953-

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34.

Top market strategy applying the 80/20 rule için kapak resmi

Top market strategy applying the 80/20 rule

Top market strategy applying the 80/20 rule

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Kruger, Elizabeth Rush.

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35.

The big book of people skills games için kapak resmi

The big book of people skills games

The big book of people skills games

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Scannell, Edward E. Rickenbacher, Colleen A.

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36.

25 toughest sales objections (and how to overcome them) surefire techniques for conquering any resistance and closing the deal için kapak resmi

25 toughest sales objections (and how to overcome them) surefire techniques for conquering any resistance and closing the deal

25 toughest sales objections (and how to overcome them) surefire techniques for conquering any resistance and closing the deal

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Schiffman, Stephan.

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