Arama Sonuçlarını Sınırlandır
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SpringerLink (Online service)
(20)
Wiley InterScience (Online service)
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Michelli, Joseph A., 1960-
(2)
Nah, Fiona. editor.
(2)
Rust, Roland T.
(2)
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Customer services.
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Customer relations.
(15)
Consumer satisfaction.
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Customer services -- Management.
(9)
BUSINESS & ECONOMICS / Customer Service
(7)
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1. 
Airline customer experience : digitalization in passenger services için kapak resmi
Airline customer experience : digitalization in passenger services
Yazar 
Dutta, Pushan, 1985- editor. Ricciuti, Martin, editor. Bogrekci, Ismail, editor. Suseelan, Sumeet, editor.
Yer Numarası 
HE9776
Elektronik Erişim 
Taylor & Francis https://www.taylorfrancis.com/books/9781003625100
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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2. 
Quality of experience engineering for customer added value services from evaluation to monitoring için kapak resmi
Quality of experience engineering for customer added value services from evaluation to monitoring
Yazar 
Mellouk, Abdelhamid. Cuadra-Sanchez, Antonio.
Yer Numarası 
ONLINE(342095.1)
Elektronik Erişim 
Ebook Library http://public.eblib.com/choice/publicfullrecord.aspx?p=1734306
ebrary http://site.ebrary.com/id/10892210
John Wiley http://dx.doi.org/10.1002/9781118984352
MyiLibrary http://www.myilibrary.com?id=627088
Image http://images.contentreserve.com/ImageType-100/0128-1/{C24F5D93-4F6B-4831-A70A-50DE93C135C8}Img100.jpg
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3. 
Secrets of selling services everything you need to sell what your customer can't see-- from pitch to close için kapak resmi
Secrets of selling services everything you need to sell what your customer can't see-- from pitch to close
Yazar 
Schiffman, Stephan.
Yer Numarası 
ONLINE
Elektronik Erişim 
Subscription required
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4. 
Protecting main street measuring the customer experience in financial services for business and public policy için kapak resmi
Protecting main street measuring the customer experience in financial services for business and public policy
Yazar 
Lubin, Paul C.
Yer Numarası 
ONLINE
Elektronik Erişim 
Click here to view
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5. 
Services marketing : integrating customer focus across the firm için kapak resmi
Services marketing : integrating customer focus across the firm
Yazar 
Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.
Yer Numarası 
HD9980.5 Z45 2009
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6. 
The virtual customer : a new paradigm for improving customer relations in libraries and information services için kapak resmi
The virtual customer : a new paradigm for improving customer relations in libraries and information services
Yazar 
IFLA Satellite Meeting (2004 : Säao Paulo, Brasil) Ferreira, Sueli Mara Soares Pinto, ed. Savard, Rejean, 1950-, ed.
Yer Numarası 
Z 716.3 I385 2005
Format: 
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7. 
Managing social media practices in the digital economy için kapak resmi
Managing social media practices in the digital economy
Yazar 
Alavi, Shirin, 1980- editor. Ahuja, Vandana, editor.
Yer Numarası 
ONLINE
Elektronik Erişim 
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2316535
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8. 
CONSUMER ENGAGEMENT IN THE CULTURAL SECTOR museums and science centres. için kapak resmi
CONSUMER ENGAGEMENT IN THE CULTURAL SECTOR museums and science centres.
Yazar 
Kosiada-Sylburska, Magdalena. Bryła, Paweł.
Yer Numarası 
AM7
Elektronik Erişim 
Taylor & Francis https://www.taylorfrancis.com/books/9781003560869
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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9. 
Augmenting customer retention through big data analytics için kapak resmi
Augmenting customer retention through big data analytics
Yazar 
Malik, Reena, 1986- editor. Sharma, Ambuj, 1977- editor. Chaudhary, Prashant Vilas, editor
Yer Numarası 
HF5415.5
Elektronik Erişim 
Taylor & Francis https://www.taylorfrancis.com/books/9781003538486
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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10. 
Digital Transformation in the Customer Experience için kapak resmi
Digital Transformation in the Customer Experience
Yazar 
Majeed, Mohammed, 1982- editor. Chaudhary, Aryan, editor. Chadha, Raman, editor.
Yer Numarası 
HF5415.5
Elektronik Erişim 
Taylor & Francis https://www.taylorfrancis.com/books/9781003560449
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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11. 
Selling in Customer Service Integrating and Coordinating Service and Selling. için kapak resmi
Selling in Customer Service Integrating and Coordinating Service and Selling.
Yazar 
Cai, Leon.
Yer Numarası 
HF5415.5
Elektronik Erişim 
Taylor & Francis https://www.taylorfrancis.com/books/9781032644066
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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12. 
Service management and marketing principles : competing in the service economy için kapak resmi
Service management and marketing principles : competing in the service economy
Yazar 
Kandampully, Jay, author. Solnet, David J., author.
Yer Numarası 
HF5415.5
Elektronik Erişim 
Taylor & Francis https://www.taylorfrancis.com/books/9781003470373
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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