Switch to list view
Switch to thumbnail view
Select an Action
5 Results Found Subscribe to search results
00000DEFAULT
Print
1. 
Cover image for Airline customer experience : digitalization in passenger services
Airline customer experience : digitalization in passenger services
Author 
Dutta, Pushan, 1985- editor. Ricciuti, Martin, editor. Bogrekci, Ismail, editor. Suseelan, Sumeet, editor.
Preferred Shelf Number 
HE9776
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003625100
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
Format: 
Availability 
Online Library~1
Available:
Copies:
2. 
Cover image for Customer 360 : how data, AI, and trust changes everything
Customer 360 : how data, AI, and trust changes everything
Author 
Kihn, Martin, author. Chen Lin, Andrea, author.
Preferred Shelf Number 
HF5415.5 .K528 2025
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781394308668
Format: 
Availability 
Online Library~1
Available:
Copies:
3. 
Cover image for Designing service excellence : people and technology
Designing service excellence : people and technology
Author 
Hunt, Brian, author. Ivergard, Toni, author.
Preferred Shelf Number 
HF5415.5 .H867 2015
Electronic Access 
Click here to view.
Format: 
Availability 
Online Library~1
Available:
Copies:
4. 
Cover image for The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers
The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers
Author 
Soudagar, Reza. Iyer, Vinay. Hildebrand, Volker.
Preferred Shelf Number 
ONLINE
Electronic Access 
Subscription required
Format: 
Availability 
Online Library~1
Available:
Copies:
5. 
Cover image for Niche envy marketing discrimination in the digital age
Niche envy marketing discrimination in the digital age
Author 
Turow, Joseph.
Preferred Shelf Number 
ONLINE
Electronic Access 
IEEE Xplore http://ieeexplore.ieee.org/xpl/bkabstractplus.jsp?bkn=6267348
Format: 
Availability 
Online Library~1
Available:
Copies: