Cover image for Dimensions of service quality : expectations of Turkish consumers from services : araştırma raporu
Title:
Dimensions of service quality : expectations of Turkish consumers from services : araştırma raporu
Author:
Akan, Perran.
Publication Information:
İstanbul : Boğaziçi Üniversitesi, Meslek Yüksekokulu, Turizm İşletmeciliği Programı, 1995.
Physical Description:
xiv, 157 s.
General Note:
İngilizce ve Türkçe özet vardır.
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Book 7.2/12/490069 HF 5415.5 A526 1995
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