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Mellouk, Abdelhamid. Cuadra-Sanchez, Antonio.
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John Wiley http://dx.doi.org/10.1002/9781118984352
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Schiffman, Stephan.
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Lubin, Paul C.
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Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.
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HD9980.5 Z45 2009
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IFLA Satellite Meeting (2004 : Säao Paulo, Brasil) Ferreira, Sueli Mara Soares Pinto, ed. Savard, Rejean, 1950-, ed.
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Z 716.3 I385 2005
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Alavi, Shirin, 1980- editor. Ahuja, Vandana, editor.
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ONLINE
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Shaw, Rabindra Nath. editor. Paprzycki, Marcin. editor. Ghosh, Ankush. editor. SpringerLink (Online service)
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Hyytiä, Esa. editor. Kavitha, Veeraruna. editor. SpringerLink (Online service)
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Alfnes, Erlend. editor. Romsdal, Anita. editor. Strandhagen, Jan Ola. editor. von Cieminski, Gregor. editor. Romero, David. editor.
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Camarinha-Matos, Luis M. editor. Boucher, Xavier. editor. Ortiz, Angel. editor. SpringerLink (Online service)
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Stephanidis, Constantine. editor. Antona, Margherita. editor. Ntoa, Stavroula. editor. Salvendy, Gavriel. editor. SpringerLink (Online service)
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Nah, Fiona. editor. Siau, Keng. editor. SpringerLink (Online service)
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